Nagios Support Forum

Hello,

In advance thank you for your support.

I created a Contact Group linked with Nagios services etc ...

And when the check result change (OK --> Warning) after X minutes an email is send to the contact group including all contacts.

All users received the alert exept the contact created by the way:

CCM --> Contacts --> Add new
Contact Name: *******
Description: ******
Email Address: ******
...

All other users received the notifications because they have an Nagios Account (Admin --> Manage Users).

I fail to see the difference between these two methods ?

Have a nice day.

In the Manage Host Notification Commands and Manage Service Notification Commands

Only XI users can use the commands xi_host_notification_handler and xi_service_notification_handler

If you setup a contact that isn't a user, you need to use a different notification command and it will not use the XI mail settings.

https://assets.nagios.com/downloads/nag ... ntacts.pdf

Ok thank you for your reply,

So, when I try to use another commands like:
- "notify-hosts-by-email"
and
- "notifiy-service-by-email"

It's the same result, the contact does not receive the notification.

These commands are routed through the the mail client on the server can you see any errors in the maillog?

Hello,

The log is ok and all emails are sent as below:

Feb 18 13:08:21 AZEW-PRD-MON01 sendmail[69359]: x1IC7L8l069359: to=*********@*********.com, ctladdr=nagios.noreply@*********.com (1002/1002), delay=00:01:00, xdelay=00:00:00, mailer=relay, pri=31804, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x1IC8LbH070272 Message accepted for delivery)
Feb 18 13:35:40 AZEW-PRD-MON01 sendmail[82922]: x1ICZd9e082922: to=US904-*********Admins@*********.com, ctladdr=nagios (1002/1002), delay=00:00:01, xdelay=00:00:01, mailer=relay, pri=30592, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x1ICZdBb083454 Message accepted for delivery)
Feb 19 03:44:11 AZEW-PRD-MON01 sendmail[63214]: x1J2iBZs063214: to=*********, ctladdr=********* (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30938, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x1J2iBVV065487 Message accepted for delivery)
Feb 20 03:18:27 AZEW-PRD-MON01 sendmail[90538]: x1K2IRVq090538: to=*********, ctladdr=********* (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30983, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x1K2IR5o091004 Message accepted for delivery)
Feb 21 03:11:10 AZEW-PRD-MON01 sendmail[6565]: x1L2BAo8006565: to=*********, ctladdr=********* (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30983, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (x1L2BAmO007061 Message accepted for delivery)

Could you tell me if the following Notification commands can be use for the contact user simple (email only without an access to NagiosXI):

Host: notify-host-by-email
Services: notify-service-by-email

Thank you.

Somehow it looks like your local sendmail configuration is just setup to relay through itself which isn't going to work

Code: Select all

relay=[127.0.0.1] [127.0.0.1]

I actually have no idea what was changed to make it do this

You're making a big mistake, it's not the problem.

All notification are sentby email for each NagiosXI users into the contact group.

The problem appear when I create a simple contact with an email: CCM --> Contacts --> Add New

the following notification commands will not use SMTP settings specified in the Nagios XI GUI
Host: notify-host-by-email
Services: notify-service-by-email

We do have a document outlining how to set this up
https://assets.nagios.com/downloads/nag ... Mailer.pdf

Ah ok thank you for your explanation, I undershoot now ... I'm going to solve my postfix configuration on Linux and I come back you.

dimitrico wrote:Ah ok thank you for your explanation, I undershoot now ... I'm going to solve my postfix configuration on Linux and I come back you.

sounds good