Nagios Support Forum

hi,
performance HOST graphs not updated.
i saw that if i delete the file:
/usr/local/nagios/share/perfdata/serverName/_HOST_.rrd
it created again and the graph start running...
i dont want to delete it from all servers because i'll lose the history, is there any thing i can do?

i followed this URL:
https://support.nagios.com/kb/article.php?id=149
i had a problem to install "perl-RRD-Simple" but i tried to run the script without it.

it didnt solve the problem, on the log i didnt see "_HOST_.rrd" fixed

anything else i can do?
thanks

Hello @talamog,

Please run the following and post the output to see to check the spool directory to see if the files are not getting processed. Next verify that your Nagios user account is not expired: Reference:
Nagios XI - Performance Graph Problems

ls /usr/local/nagios/var/spool/perfdata/ | wc -l
62

ls /usr/local/nagios/var/spool/xidpe/ | wc -l
0

Account expires : never

Hi @talamog,

Thanks for posting that, it looks ok. Would you be able to send me your system profile in a PM ( private message ) for us to review.

To Send Over a System Profile:

Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and upload it to a cloud storage of your choice. You can share a link with me in a personal message.

thank you
will do it today

in general,
is Centos 7.5 supported by Nagios XI?
im using Centos 7.2 but i like to run some tests to Centos7.5 (we had some problems with it and we moved back to 7.2)
i like to try again....

Hi @Talamog,

There's a timeout error in the performance data log.

2019-02-24 07:00:55 [13811] [0] *** TIMEOUT: Timeout after 5 secs. ***
2019-02-24 07:00:55 [13811] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops

Please open up /usr/local/nagios/etc/pnp/process_perfdata.cfg and change TIMEOUT = 5 to TIMEOUT = 20.

Let me know that takes care of the issue for you.

thank you, will do it

Hi @talamog,

thank you, will do it

Sounds good. I will wait for an update.

hi,
im not sure it resolve the problem.
under this log:
/usr/local/nagios/var/npcd.log

we see many WARN like:
NPCD: WARN: MAX load reached: load 22.390000/20.000000 at i=0

tal