users to control all hosts and services

[MOHANREDDY]

Hi,

I have a scenario and need help on configuring it.

I have users A, B,C ( contacts) and some host/services are accessible to them, and i have a contact D which is the distribution list of A, B, C. I need to send alerts to only contact D but not to users A, B, C (contacts) but those hosts/services should be accessible to only users A, B, C.


Any help will be appreciated.

Thanks

[scottwilkerson]

Inb the CCM for Contact A, B & C set

Host Notifications Enabled = Off
Service Notifications Enabled = Off

Save
Apply Configuration

[MOHANREDDY]

Inb the CCM for Contact A, B & C set

Host Notifications Enabled = Off
Service Notifications Enabled = Off

Save
Apply Configuration

If i set Host Notifications Enabled = Off and Service Notifications Enabled = Off, those contacts will not be able to receive ant alerts in the future, is there any way just to disable to receive notifications from servers but not all.

[scottwilkerson]

There isn't any granular way to make notifications enabled/disabled on a per host/service per contact basis

[MOHANREDDY]

If i disable host/service notification of those users, they won't be able to receive escalations, so how can i create escalation for those users?

[scottwilkerson]

If i disable host/service notification of those users, they won't be able to receive escalations, so how can i create escalation for those users?

You can't.

I don't really have a solution if you don't want them to receive notification on one hand but then do want them to receive escalated notification, the only thing I can think of would me more contacts with different emails for the escalations.