Nagios Support Forum

Posted: **Fri Mar 01, 2019 12:31 pm**

We performed online upgrade to version 5.5.9 and now we see the following on "Check For Update" page:

The update did not complete successfully. Please try updating manually.

but inside dumb terminal windows it says

Nagios XI Upgrade Complete! ->> which according to troubleshooting indicates successful upgrade.

upgrade.log file have some warnings (we choose not to add some services to notification) but no errors.

So how can I resolve this, so I can upgrade to the latest version (now 5.5.11)

Thanks you.

Posted: **Fri Mar 01, 2019 1:20 pm**

There is a bug in the online upgrade that can cause the error "The update did not complete successfully. Please try updating manually." even when the upgrade completes successfully.

With the message in the box "Nagios XI Upgrade Complete!" you can simply click the "Go back" button, your system is upgraded.

Posted: **Fri Mar 01, 2019 2:56 pm**

Thanks. "go back" worked

Posted: **Fri Mar 01, 2019 2:58 pm**

stf_792 wrote:Thanks. "go back" worked

Great!

Locking thread

Nagios Support Forum

So was upgrade successful or not? ...

So was upgrade successful or not? ...

Re: So was upgrade successful or not? ...

Re: So was upgrade successful or not? ...

Re: So was upgrade successful or not? ...