Do not show alert except after all 5 attempts
Posted: Wed Mar 06, 2019 2:09 am
Hi,
Currently if the plugin returns a non OK status, an alert shows up on the web interface in the soft state (1/5 or 2/5 etc)
Is it possible to configure the checks such that they do not show up in the web interface except after all 5 tries ?
The reason why this may be important is that in a large organization monitoring is performed by semi-technical and sometimes non-technical people who do not understand the nuances of monitoring like temporary packet drops or glitches. When they see "RED" color on the screen they proceed with immense energy to create tickets and perform escalations one would rather not see happen
Thanks,
Termcap
Currently if the plugin returns a non OK status, an alert shows up on the web interface in the soft state (1/5 or 2/5 etc)
Is it possible to configure the checks such that they do not show up in the web interface except after all 5 tries ?
The reason why this may be important is that in a large organization monitoring is performed by semi-technical and sometimes non-technical people who do not understand the nuances of monitoring like temporary packet drops or glitches. When they see "RED" color on the screen they proceed with immense energy to create tickets and perform escalations one would rather not see happen
Thanks,
Termcap