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Auto Inciendts are not triggering.

Posted: Tue Mar 12, 2019 5:52 pm
by udaykumar
Hi Team,

My nagios instance is configured to snow with help of perl scripting for triggering auto incidents which is working fine from last two years.
Recently, our management has changed the proxy server which in turn effected the nagios auto incidents.

Can you please let us know either we need to do any changes at nagios end regarding to proxy for getting incidents.

Re: Auto Inciendts are not triggering.

Posted: Wed Mar 13, 2019 7:35 am
by scottwilkerson
There are proxy setting in Admin -> Proxy Configuration that would need to be adjusted.

Re: Auto Inciendts are not triggering.

Posted: Thu Mar 14, 2019 6:28 am
by udaykumar
Hi Team,

Even after changes, we are unable to get incidents.
Is it possible to have a web session to resolve this issue as it is impacting our production.
Please let me know if we can take session call me on +91 9490301506.

Re: Auto Inciendts are not triggering.

Posted: Thu Mar 14, 2019 7:00 am
by scottwilkerson
udaykumar wrote: Even after changes, we are unable to get incidents.
How are you sending "auto incidents" to your other systems?