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Need to create Lookup users
Posted: Fri Mar 15, 2019 8:31 am
by sharding
we use an AD integration, but what I want to know is how to limit some of out users (level one techs) so they can see the alerts but not do anything else,
is there a best practice way of doing this?
Re: Need to create Lookup users
Posted: Fri Mar 15, 2019 10:21 am
by lmiltchev
Users will see objects (hosts/services) they've been added to as monitoring contacts. There is no way to make them see only alerts, but you could make them "read-only" users, so that they wouldn't be able to make any changes to the system.
Re: Need to create Lookup users
Posted: Tue Apr 02, 2019 9:16 am
by sharding
Thanks - that is what in a roundabout way I am asking, how to make them read-only?
Re: Need to create Lookup users
Posted: Tue Apr 02, 2019 1:56 pm
by cdienger
Edit the user under Admin > Users > Manage Users, and there is a Read-Only option under the Security Settings section.