Nagios Support Forum

Hi All,

Normally i feel like i have a pretty good handle on troubleshooting the inheritance model, but running into an interesting issue. I am troubleshooting why i am not being paged for Nagios XI Current Load alerts. (created originally through the Wizard). When i send a custom notification (not forced) on the check, it indeeds sends me a page "OK - Current Load - etc" When it fails on its own, it only sends the alert to our production ticketing system (assigned through our production template), but not to myself (added as a contact with the + symbol).

I also tried this with the Disk Check - / as well, same result.

Thanks for any insight! Attached is the Host, Service and Template Configs.

It doesn't contain all the information needed.

Please PM me a copy of your profile, you can download it from Admin > System Profile > Download Profile.

If you're unable to PM a copy of your profile, please send me these files:

Please go to Configure > Core Config Manager > Contacts:
- Edit your contact
- Click the Alert Settings tab
- Uncheck None for Host Notification options AND Service Notification options
- Save
- Apply Config
- Test

Thank you!! Not sure how I missed this.. my apologies......We have corrected on our side.

No problem, glad to help! Am I okay to mark this as resolved and lock the topic or do you have any other related questions?