Nagios Support Forum

Dear all,
I'm strugeling during the installation of Nagios XI on a fully registred RHEL 6.2.

when the fullinstall script comes to the point of checking dependencies it brings following error messages:


[root@chsismon1 nagiosxi]# ./fullinstall
========================
Nagios XI Full Installer
========================

This script will do a complete install of Nagios XI by executing all necessary sub-scripts.

IMPORTANT: This script should only be used on a 'clean' install of CentOS or RedHat. Do NOT use this on a system that has
been tasked with other purposes or has an existing install of Nagios Core. To create such a clean install you should have
selected ONLY the 'Base' package in the OS installer.
Do you want to continue? [Y/n] Y
Proceeding with installation...
Checking MySQL credentials...
MySQL not yet installed - that's okay.
Running './0-yum'...
Yum already configured - exiting.
RESULT=0
Running './1-prereqs'...
Installing prerequisites...
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security,
: subscription-manager
Updating certificate-based repositories.
Setting up Local Package Process
Examining /tmp/nagiosxi/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
/tmp/nagiosxi/php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: does not update installed package.
Examining /tmp/nagiosxi/nagiosxi-deps-2011r2.2-1.noarch.rpm: nagiosxi-deps-2011r2.2-1.noarch
Marking /tmp/nagiosxi/nagiosxi-deps-2011r2.2-1.noarch.rpm to be installed
Resolving Dependencies
--> Running transaction check
---> Package nagiosxi-deps.noarch 0:2011r2.2-1 will be installed
--> Processing Dependency: php-mcrypt for package: nagiosxi-deps-2011r2.2-1.noarch
--> Processing Dependency: php-mssql for package: nagiosxi-deps-2011r2.2-1.noarch
--> Finished Dependency Resolution
Error: Package: nagiosxi-deps-2011r2.2-1.noarch (/nagiosxi-deps-2011r2.2-1.noarch)
Requires: php-mcrypt
Error: Package: nagiosxi-deps-2011r2.2-1.noarch (/nagiosxi-deps-2011r2.2-1.noarch)
Requires: php-mssql
You could try using --skip-broken to work around the problem
You could try running: rpm -Va --nofiles --nodigest
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'


how can i comeover the

Error: Package: nagiosxi-deps-2011r2.2-1.noarch (/nagiosxi-deps-2011r2.2-1.noarch)
Requires: php-mcrypt
Error: Package: nagiosxi-deps-2011r2.2-1.noarch (/nagiosxi-deps-2011r2.2-1.noarch)
Requires: php-mssql

in which packages i can find them.

thanks for any help

Can you attach the install.log file in your /tmp/nagiosxi directory. You're showing us information from at least a second install attempt.

Have you made any modifications to the install scripts?

Hi there,
You're right, I've tried several times to install, this time i started from scratch and installed with yum all required packages by hand, exept the package nagiosxi-deps-2011r2.2-1.noarch.rpm came up with the error message mentioned before.

find attached the requested log

Thanks Andy

Just to verify, have you enabled the Optional channel for this machine through the RedHat GUI?

Yes Optional Channel is enabled trough the Red Hat webaccess.
Additional info, the Server is behind of a Firewall but as far as i know and could test the proxy is configured correctly, since yum and software update of Red Hat works.

Andy

I'm setting up a new RHEL 6.2 box to test this one. Sometimes the latest updates introduce new packages conflicts in the repos, so we'll see if we can recreate this.

thx in advance, i really appreciate your help.

Sorry for the delayed response, I got pulled into some other proects. I'm updating a RHEL install right now and will be running the install test shortly.

Hey, did you by chance upgrade PHP on this system before running the installer? I'm seeing this on another user's system where they manually upgraded from PHP 5.1x to PHP 5.2x and they were seeing similar errors related to these packages.

I ran a test install with RHEL 6.2 with a recent yum update, no problems on it.

Hello

snice i did a new RHEL 6.2 install, I think I have the newstest version of all packages.

below you find the Info i could find, the Version of PHP is 5.3.3, should I try to downgrade PHP ?

[root@chsismon1 yum.repos.d]# yum info PHP
Loaded plugins: product-id, refresh-packagekit, rhnplugin, security, subscription-manager
Updating certificate-based repositories.
rhel-6-server-cf-tools-1-rpms | 2.5 kB 00:00
rhel-6-server-rpms | 3.7 kB 00:00
rpmforge | 1.1 kB 00:00
Installed Packages
Name : php
Arch : x86_64
Version : 5.3.3
Release : 3.el6_2.6
Size : 3.5 M
Repo : installed
From repo : rhel-x86_64-server-6
Summary : PHP scripting language for creating dynamic web sites
URL : http://www.php.net/
License : PHP
Description : PHP is an HTML-embedded scripting language. PHP attempts to make it
: easy for developers to write dynamically generated webpages. PHP also
: offers built-in database integration for several commercial and
: non-commercial database management systems, so writing a
: database-enabled webpage with PHP is fairly simple. The most common
: use of PHP coding is probably as a replacement for CGI scripts.
:
: The php package contains the module which adds support for the PHP
: language to Apache HTTP Server