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Nagiox XI freezes after sending test email
Posted: Tue Apr 02, 2019 9:53 am
by lelouvenice
Can someone tell me if the freezing has anything to do with my configurations? I'm running Nagios XI on Hyper-V. Thanks
Re: Nagiox XI freezes after sending test email
Posted: Tue Apr 02, 2019 2:52 pm
by ssax
Please go to Admin > Manage Email Settings:
- Make sure Debug Log is checked
- Click the Update Settings button
Then run this tail command (and leave it running):
Code: Select all
tail -F /var/log/maillog /usr/local/nagiosxi/var/cmdsubsys.log /usr/local/nagiosxi/tmp/phpmailer.log /usr/local/nagiosxi/var/eventman.log /var/log/httpd/error_log /var/log/httpd/ssl_error_log
Then force a notification to be sent then send me the full output of the tail command above and any errors you see on the screen.
Thank you!
Re: Nagiox XI freezes after sending test email
Posted: Wed Apr 03, 2019 3:24 am
by lelouvenice
Hi, the tail command keep on running forever. Am I supposed to stop it or will it stop automatically?
Re: Nagiox XI freezes after sending test email
Posted: Wed Apr 03, 2019 6:02 am
by lelouvenice
eventman.log : PROCESSED 0 EVENTS
Re: Nagiox XI freezes after sending test email
Posted: Wed Apr 03, 2019 7:37 am
by lelouvenice
Hi, the problem is resolved. Thank you~
Re: Nagiox XI freezes after sending test email
Posted: Wed Apr 03, 2019 11:03 am
by npolovenko
@lelouvenice , I was gonna say it looks like some kind of authentication issue with the SMTP server. Glad you got this resolved. I will be closing this thread but feel free to open a new one if anything else comes up.