Nagios Support Forum

Posted: **Wed Apr 03, 2019 3:21 am**

Hi

I have upgraded NagiosXI to 5.5.11 through RPM but it does not update the version number on the website. It still shows 5.5.8. I tried restarting nagios, server or removing the browser cache. How can I check that I am actually running the current version?

I did an upgrade using yum update.

Code: Select all

# rpm -qa | grep nagiosxi
nagiosxi-nagiosplugins-5.5.11-1.el7.x86_64
nagiosxi-ndoutils-5.5.11-1.el7.x86_64
nagiosxi-nrds-5.5.11-1.el7.x86_64
nagiosxi-nagiosmobile-5.5.11-1.el7.x86_64
nagiosxi-nagvis-5.5.11-1.el7.x86_64
nagiosxi-pnp-5.5.11-1.el7.x86_64
nagiosxi-nagioscore-5.5.11-1.el7.x86_64
nagiosxi-nrpe-5.5.11-1.el7.x86_64
nagiosxi-mrtg-5.5.11-1.el7.x86_64
nagiosxi-nxti-5.5.11-1.el7.x86_64
nagiosxi-shellinabox-5.5.11-1.el7.x86_64
nagiosxi-5.5.11-1.el7.x86_64
nagiosxi-nsca-5.5.11-1.el7.x86_64
nagiosxi-wmic-5.5.11-1.el7.x86_64
nagiosxi-wkhtmltox-5.5.11-1.el7.x86_64

Even with the upgrade script it does not complain

Code: Select all

# ./upgrade
RPM Install detected, switching to yum update
Loaded plugins: enabled_repos_upload, package_upload, product-id, search-disabled-repos, subscription-manager
BIS_Nagios_Nagios_Deps_RHEL7                                                                                                                                               | 2.1 kB  00:00:00
BIS_Nagios_Nagios_RHEL_7                                                                                                                                                   | 2.1 kB  00:00:00
rhel-7-server-ansible-2.6-rpms                                                                                                                                             | 2.3 kB  00:00:00
rhel-7-server-ansible-2.7-rpms                                                                                                                                             | 2.3 kB  00:00:00
rhel-7-server-extras-rpms                                                                                                                                                  | 2.0 kB  00:00:00
rhel-7-server-optional-rpms                                                                                                                                                | 2.0 kB  00:00:00
rhel-7-server-rh-common-rpms                                                                                                                                               | 2.1 kB  00:00:00
rhel-7-server-rpms                                                                                                                                                         | 2.0 kB  00:00:00
rhel-7-server-satellite-tools-6.4-rpms                                                                                                                                     | 2.1 kB  00:00:00
rhel-server-rhscl-7-rpms                                                                                                                                                   | 2.0 kB  00:00:00
No packages marked for update
Uploading Enabled Repositories Report
Loaded plugins: product-id, subscription-manager

Posted: **Wed Apr 03, 2019 9:43 am**

Hello @sib,

There maybe corrupt database tables or issue with permission settings. Please check the the tmp folder ( /tmp/xi-upgrade.log ) and post the log file if it's available.

You might also want to try running the database repair script. Run the following as root from the command line and then try upgrading again.

Code: Select all

/usr/local/nagiosxi/scripts/repair_databases.sh

Posted: **Fri Apr 05, 2019 3:26 am**

Hi

It seems a license issue

"An upgrade is not possible because your maintenance for this license has expired."

Which is strange. The license got renewed and on the production system it works fine. On this test system the license still shows as expired. What would I need to do?

Posted: **Fri Apr 05, 2019 4:26 am**

This can be closed. I fixed the license issue and did a yum reinstall nagiosxi*. Now all works as expected.

Posted: **Fri Apr 05, 2019 9:15 am**

Hi @sib.

Glad you got it worked out. Closing.

Thank you for using the Nagios Support Forum

Nagios Support Forum

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