Page 1 of 2

Scheduled Downtime - Unable to remove action

Posted: Thu Apr 18, 2019 7:34 am
by hoegh
Hi,

Nagios servers is unable to delete/remove a host or service from scheduled downtime. If I click on the X its deleted, but then it reappears.
I have to wait until the scheduled downtime has elasped before it goes.

Kindly suggest any solution for the above.

Thanks,
Hoegh

Re: Scheduled Downtime - Unable to remove action

Posted: Thu Apr 18, 2019 9:26 am
by scottwilkerson
Can you verify you do not have multiple nagios processes running

Code: Select all

ps-ef|grep nagios.cfg

Re: Scheduled Downtime - Unable to remove action

Posted: Fri Apr 19, 2019 2:25 am
by hoegh
scottwilkerson wrote:Can you verify you do not have multiple nagios processes running

Code: Select all

ps-ef|grep nagios.cfg
Below is the output :

Code: Select all

[root@OSLMSnagios ~]# ps -ef|grep nagios.cfg
root       5958   4947  0 09:24 pts/0    00:00:00 grep nagios.cfg
nagios    71055      1  1 Apr18 ?        00:13:07 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    71067  71055  0 Apr18 ?        00:00:10 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg

Re: Scheduled Downtime - Unable to remove action

Posted: Fri Apr 19, 2019 7:09 am
by scottwilkerson
That looks normal, what version of XI are you running?

Re: Scheduled Downtime - Unable to remove action

Posted: Fri Apr 19, 2019 4:06 pm
by hoegh
scottwilkerson wrote:That looks normal, what version of XI are you running?
We're using
Nagios XI version 5.5.5

Re: Scheduled Downtime - Unable to remove action

Posted: Mon Apr 22, 2019 7:22 am
by hoegh
Hi Team,

Please reply on this thread, we're still not able to remove blackout manually.

Thanks
Hoegh

Re: Scheduled Downtime - Unable to remove action

Posted: Mon Apr 22, 2019 8:36 am
by scottwilkerson
Do you have any Recurring Downtimes specified in Home -> Incident Management -> Recurring Downtime ?

Re: Scheduled Downtime - Unable to remove action

Posted: Tue Apr 23, 2019 4:17 am
by hoegh
Hi Team,

We have set Recurring Downtime for few server for their Boot activity.

Regards,
Hoegh.

Re: Scheduled Downtime - Unable to remove action

Posted: Tue Apr 23, 2019 9:02 am
by scottwilkerson
hoegh wrote:Hi Team,

We have set Recurring Downtime for few server for their Boot activity.

Regards,
Hoegh.
Are any of these the ones you are seeing re-appear?

Re: Scheduled Downtime - Unable to remove action

Posted: Tue Apr 23, 2019 3:04 pm
by hoegh
scottwilkerson wrote: Are any of these the ones you are seeing re-appear?
No, it's happening for all servers/services which don't have recurring blackouts.
It's like we're deleting blackout, and once refreshing then It's re-appearing

It seems the file.which stores blackout records are not being sync with delete action...just guessing.

Please help us as it's critical and affecting ticketing system of our production environment.

Thanks
Hoegh