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Contact Groups for the service is not getting updated

Posted: Wed Apr 24, 2019 10:28 am
by amitgupta19
I have defined a service called Uptime, but when i see the configuration for this service it is not showing the Contact group that is updated in the definition.

Please refer to the attachments for all the details.
1) Explain
2) Host Configuration
3) Service Configuration

Re: Contact Groups for the service is not getting updated

Posted: Wed Apr 24, 2019 3:11 pm
by amitgupta19
can anyone look into it?

If you are not able to understand the problem, i can give more explaination

Re: Contact Groups for the service is not getting updated

Posted: Thu Apr 25, 2019 8:05 am
by amitgupta19
Anyone there to help me on this?

Re: Contact Groups for the service is not getting updated

Posted: Thu Apr 25, 2019 4:28 pm
by scottwilkerson
I see the contact group LinuxServers is assigned to the host, which looks like what you showed in the screenshot.

You do not have any different contact groups defined for the service.

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 9:43 am
by amitgupta19
If we refer to the implied inheritance, then same contact group should be assigned to the Service which is applied to the Host.

I want to assign the same contact group applied on the service which is applied on the Host.

Also if you refer to the screenshot, on the service there is a contact assigned. Which i nowhere defined. Howcome it is taking that contact? You can refer to all the definitions in the text file.

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 9:48 am
by scottwilkerson
The contact could be getting pulled in from the generic-service template, which you did not post

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 11:20 am
by amitgupta19
It is 2nd in the text document.

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 11:26 am
by scottwilkerson
There was just 1 text document above labeled Expalin.txt

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 12:03 pm
by amitgupta19
Thanks for pointing it out.
I will try to change now. Thanks

Re: Contact Groups for the service is not getting updated

Posted: Fri Apr 26, 2019 12:09 pm
by scottwilkerson
amitgupta19 wrote:Thanks for pointing it out.
I will try to change now. Thanks
no problem