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HP-UX |getting permission denied error |monitoring by agent
Posted: Wed May 01, 2019 3:43 am
by progressive.nagiosXI
Hi,
we are getting permission denied error for server we share Nagios status snapshot and permission of drives snapshot via login to server.
/hadr_backup Disk usage = OK
/sybase/.. Disk usage = Permission Error
Thanks
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Wed May 01, 2019 10:12 am
by ssax
Please send the output of these commands, we don't have HP-UX here so you'll need to translate them into the proper commands in HP-UX if they differ:
Please attach your agent config from the remote system as well:
Please send me a copy of your profile as well so that I can look at the exact command you're running, you can download it from Admin > System Profile > Download Profile and upload it to the ticket by clicking the "choose item" link at the bottom of the menu. Make sure to wait until the file is finished uploading before clicking the Post Reply button.
Thank you
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Thu May 02, 2019 11:28 am
by progressive.nagiosXI
Hi,
we are not able to find common.cfg in /usr/local/nagios/etc.
other details attached.
Thanks
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Thu May 02, 2019 4:49 pm
by ssax
NRPE runs as the nagios user/nagios group.
Through NRPE in daemon mode (just showing you):
- /usr/local/nagios/etc/nrpe.cfg
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# NRPE USER
# This determines the effective user that the NRPE daemon should run as.
# You can either supply a username or a UID.
#
# NOTE: This option is ignored if NRPE is running under either inetd or xinetd
nrpe_user=nagios
# NRPE GROUP
# This determines the effective group that the NRPE daemon should run as.
# You can either supply a group name or a GID.
#
# NOTE: This option is ignored if NRPE is running under either inetd or xinetd
nrpe_group=nagios
Or if you run it through XINETD:
- /etc/xinetd/nrpe
But the reason is that these permissions do not allow read access by the nagios user or group:
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HEPDBCI:/ #ls -ld /sybase
drwxr-x--- 3 sybp30 sapsys 96 Apr 2 10:23 /sybase
So you can add the nagios user to the sapsys group in your /etc/groups file....
OR
You can change your nrpe.cfg command from this:
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command[check_disk]=/usr/local/nagios/libexec/check_disk $ARG1$
To this:
Code: Select all
command[check_disk]=sudo /usr/local/nagios/libexec/check_disk $ARG1$
Then try again.
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Wed May 08, 2019 12:35 pm
by progressive.nagiosXI
Hi ,
after given steps issue still not resolved .
Note:-we not restart nrpe service.
Please share NRPE service restart steps for HP-UX .
Thanks
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Wed May 08, 2019 4:57 pm
by tgriep
Can you login to the HP-UX server as root, run the following commands and post the output here?
Code: Select all
ps -ef |grep nrpe
netstat -anp |grep 5666
grep nag /etc/group
grep nrpe /etc/group
ls -l /
ls -l /sybase
Thanks.
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Tue May 14, 2019 11:53 am
by progressive.nagiosXI
Hi ,
given command Logs attached for two servers.
Thanks
Re: HP-UX |getting permission denied error |monitoring by ag
Posted: Tue May 14, 2019 12:56 pm
by tgriep
The permissions on the /sybase folder has to be changed to the nagios user account can access the folders in it.
Run this as root to set the permissions on the /sybase folder so the nagios user account can read it.
We do not have access to an HP-UX server but it looks like the NRPE agent is running out of xinetd or inetd so restarting those would restart NRPE.
Another thing, the server at address 10.199.3.38 has a lot of NRPE agents stuck running since February 24th.
You could stop them by killing them off to free up some memory and resources.