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pnp4nagios CPU data displayed all 0 value

Posted: Mon Jun 03, 2019 1:36 am
by anthonywong
Hi Support,
We have pnp4nagios configured by previous colleague who has left. Recently we have one server encountered all 0 value despite there are actual CPU performance data available.
0 cpu value.png
However CPU stats data available under monitoring:
data available in monitoring.PNG
Thanks in advance for your support.

Regards,
Anthony

Re: pnp4nagios CPU data displayed all 0 value

Posted: Mon Jun 03, 2019 10:36 am
by npolovenko
Hello, @anthonywong. Please open the service check in XI, go to the Advanced tab and take a screenshot of the Advanced Status Detail page.
Also, please delete the RRD file, wait 15 minutes to allow Nagios to create a new RRD file. And then check to see if it started to populate with the correct data.

Re: pnp4nagios CPU data displayed all 0 value

Posted: Wed Jun 05, 2019 10:15 pm
by anthonywong
Hi Support @NPOLOVENKO
Thanks for your prompt response. Please see the screenshot as per request.

Regards,
Anthony

Re: pnp4nagios CPU data displayed all 0 value

Posted: Thu Jun 06, 2019 11:34 am
by scottwilkerson
This plugin you are running isn't returning any performance data.

You can see the performance data guidelines here
https://nagios-plugins.org/doc/guidelines.html#AEN200

Re: pnp4nagios CPU data displayed all 0 value

Posted: Fri Jun 07, 2019 4:05 am
by anthonywong
Hi Support,
I removed the CPU RRD and XML files, until now after 1 day passed still not regenerated back. Anyway to triggered manually?

Thanks and Regards,
Anthony

Re: pnp4nagios CPU data displayed all 0 value

Posted: Fri Jun 07, 2019 7:13 am
by scottwilkerson
scottwilkerson wrote:This plugin you are running isn't returning any performance data.

You can see the performance data guidelines here
https://nagios-plugins.org/doc/guidelines.html#AEN200
There should be a | (pipe) in the output before the performance date, see link above