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10 GigE Bandwidth Checks Not Generating Properly

Posted: Wed Jun 26, 2019 11:59 am
by jimmlegs
I have been trying to get the bandwidth checks working properly for my 10 GB/s uplinks but NagiosXI never generates the .rrd files. I had generated ~50 other checks on the device at the same time and they all generated correctly. I have tried deleting and re-running the wizard but get the same results.

Thanks

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Wed Jun 26, 2019 4:34 pm
by ssax
What type of device is it make/model wise? (you can PM me if that's sensitive info for you)

Let us know the exact hostname you're talking about (and IP).

Please PM me a copy of your profile, you can download it from Admin > System Profile > Download Profile.

Please include /usr/local/nagiosxi/tmp/mrtg-XXX.XXX.XXX.XXX for this device as well.

Run through this guide as well:

https://support.nagios.com/kb/article.php?id=29

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Thu Jun 27, 2019 10:03 am
by jimmlegs
The steps in the article have been verified but the issue persists.

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Thu Jun 27, 2019 1:42 pm
by ssax
Is it the /var/lib/mrtg RRDs that don't get created or is it the /usr/local/nagios/share/perfdata ones?

Please PM me the full output of this command:

Code: Select all

time LANG=C LC_ALL=C /usr/bin/mrtg /etc/mrtg/mrtg.cfg

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Fri Jun 28, 2019 10:50 am
by jimmlegs
I do not see them being generated in either location

real 2m27.597s
user 0m7.802s
sys 0m0.497s

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Fri Jun 28, 2019 1:42 pm
by ssax
Please create a ticket for this and include a link back to this forum thread so we can get a remote session setup:

https://support.nagios.com/tickets/

Re: 10 GigE Bandwidth Checks Not Generating Properly

Posted: Mon Jul 01, 2019 4:26 pm
by ssax
Locking thread, ticket received, we will continue support through the ticket.