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Cannot save perf graphs after 5.6.3 upgrade
Posted: Thu Jul 04, 2019 9:41 am
by dlukinski
Hello XI support
We cannot save perf graphs after 5.6.3 upgrade with the following error:
"Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777."
Please help, this is not OK
Re: Cannot save perf graphs after 5.6.3 upgrade
Posted: Fri Jul 05, 2019 1:11 pm
by dlukinski
dlukinski wrote:Hello XI support
We cannot save perf graphs after 5.6.3 upgrade with the following error:
"Couldn't create temporary file. Check that the directory permissions for the /temp directory are set to 777."
Please help, this is not OK
Fixed this one
Re: Cannot save perf graphs after 5.6.3 upgrade
Posted: Mon Jul 08, 2019 2:45 am
by optionstechnology
Can you say how? I have the same issue
Re: Cannot save perf graphs after 5.6.3 upgrade
Posted: Mon Jul 08, 2019 10:45 am
by lmiltchev
@optionstechnology, try modifying the permissions on the temp folder by running:
Code: Select all
chown -R nagios.nagios /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
chmod -R ug+rwx /usr/local/nagiosxi/html/includes/components/highcharts/exporting-server/temp
to see if this is going to fix your problem.
@dlukinski, let us know if you fixed the issue the same (or some other) way. Thanks!
Re: Cannot save perf graphs after 5.6.3 upgrade
Posted: Mon Jul 08, 2019 11:38 am
by optionstechnology
well it definitely fixed it for me! thanks
Re: Cannot save perf graphs after 5.6.3 upgrade
Posted: Mon Jul 08, 2019 11:53 am
by lmiltchev
Great! I am glad I could help!
Since both issues have been resolved - yours, and the original one, I will be locking this topic. Thank you!