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v5.5.8 Service never goes into HARD state
Posted: Wed Jul 10, 2019 10:34 am
by optionstechnology
These checks have been alerting for hours without sending out any notifications
I am running XI version 5.5.8 -
softstate.PNG
Re: v5.5.8 Service never goes into HARD state
Posted: Wed Jul 10, 2019 10:39 am
by optionstechnology
running Nagios Core 4.4.2
Re: v5.5.8 Service never goes into HARD state
Posted: Wed Jul 10, 2019 11:00 am
by benjaminsmith
Hi
@optionstechnology,
This issue is similar to a bug in 4.4.2 which has since been patched in Nagios XI 5.5.9 ( core 4.4.3). Can you take a backup and upgrade to the latest version of Nagios XI?
Backing Up Nagios XI
Upgrade Instructions
Let me know if you have any questions.
Re: v5.5.8 Service never goes into HARD state
Posted: Thu Jul 11, 2019 7:50 am
by optionstechnology
is it possible to update to just 5.5.9?
Re: v5.5.8 Service never goes into HARD state
Posted: Thu Jul 11, 2019 10:10 am
by benjaminsmith
is it possible to update to just 5.5.9?
If you are not using Mod Gearman, that will be fine. Here's the page to download previous versions of Nagios XI.
Nagios XI - Previous Versions
Re: v5.5.8 Service never goes into HARD state
Posted: Mon Jul 15, 2019 9:36 am
by optionstechnology
cheers, i have upgraded now
Re: v5.5.8 Service never goes into HARD state
Posted: Mon Jul 15, 2019 9:41 am
by benjaminsmith
cheers, i have upgraded now
Thanks for the update. Did you have any other questions or shall I close this topic?