Nagios Support Forum

Hi,
Recently upgraded from 5.5.11 to 5.6.3 on RHEL environment. the upgrade was successful but after logging into GUI i still see version as 5.5.11. i tried to upgrade again but it did nothing. so am i on Nagios XI 5.6.3 or 5.5.11?

Thanks,

How did you upgrade - from the GUI or from the CLI? Was this a RPM upgrade? Offline?

Can you post the entire upgrade.log?

What is the output of the following command?

we had an offline install of Nagios XI 5.6.3 using the tar ball from repo.nagios.com

]# grep full /usr/local/nagiosxi/var/xiversion
full=5.5.11

I tried to upgrade again but when i run, all i see is Nothing to do.

[root@server rpms]# cd nagiosxi/
[root@server nagiosxi]# ls -lrt
total 111244
-rwxr-xr-x 1 root root 255 Jun 20 11:28 upgrade
-rwxr--r-x 1 root root 31983 Jun 20 11:28 php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm
-rwxr--r-x 1 root root 32488 Jun 20 11:28 perl-Number-Format-1.73-14.el7.noarch.rpm
-rwxr--r-x 1 root root 105356 Jun 20 11:28 perl-Net-SNMP-6.0.1-7.el7.noarch.rpm
-rwxr--r-x 1 root root 13536 Jun 20 11:28 perl-Net-SMTP-TLS-0.12-1.el7.noarch.rpm
-rwxr--r-x 1 root root 63864 Jun 20 11:28 perl-Nagios-Monitoring-Plugin-0.51-1.el7.noarch.rpm
-rwxr--r-x 1 root root 42964 Jun 20 11:28 perl-Math-Calc-Units-1.07-9.el7.noarch.rpm
-rwxr--r-x 1 root root 28092 Jun 20 11:28 perl-Mail-POP3Client-2.19-5.el7.noarch.rpm
-rwxr--r-x 1 root root 226372 Jun 20 11:28 perl-Mail-IMAPClient-3.37-1.el7.noarch.rpm
-rwxr--r-x 1 root root 51040 Jun 20 11:28 perl-Config-IniFiles-2.79-1.el7.noarch.rpm
-rwxr--r-x 1 root root 29640 Jun 20 11:28 perl-Class-Accessor-0.34-12.el7.noarch.rpm
-rw-r--r-- 1 root root 4560848 Jun 20 11:28 nagiosxi-wmic-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 23486324 Jun 20 11:28 nagiosxi-wkhtmltox-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 122484 Jun 20 11:28 nagiosxi-shellinabox-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 31080 Jun 20 11:28 nagiosxi-pnp-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 57672 Jun 20 11:28 nagiosxi-nxti-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 45696 Jun 20 11:28 nagiosxi-nsca-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 88896 Jun 20 11:28 nagiosxi-nrpe-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 10822544 Jun 20 11:28 nagiosxi-nrds-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 180160 Jun 20 11:28 nagiosxi-ndoutils-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 1658448 Jun 20 11:28 nagiosxi-nagvis-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 1680268 Jun 20 11:28 nagiosxi-nagiosplugins-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 112604 Jun 20 11:28 nagiosxi-nagiosmobile-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 3976972 Jun 20 11:28 nagiosxi-nagioscore-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 249836 Jun 20 11:28 nagiosxi-mrtg-5.6.3-2.el7.x86_64.rpm
-rw-r--r-- 1 root root 57652996 Jun 20 11:28 nagiosxi-5.6.3-2.el7.x86_64.rpm
-rwxr--r-x 1 root root 112400 Jun 20 11:28 jwhois-4.0-38.el7.x86_64.rpm
-rwxr-xr-x 1 root root 255 Jun 20 11:28 fullinstall
-rwxr--r-x 1 root root 649764 Jun 20 11:28 freetds-0.95.81-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 47096 Jun 20 11:28 fping-3.10-4.el7.x86_64.rpm
-rwxr--r-x 1 root root 3109 Jun 20 11:28 GPG-KEY-NAGIOS-V2
-rwxr--r-x 1 root root 30116 Jun 20 11:28 rrdtool-python-1.4.9-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 39148 Jun 20 11:28 rrdtool-perl-1.4.9-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 22096 Jun 20 11:28 rrdtool-devel-1.4.9-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 339092 Jun 20 11:28 rrdtool-1.4.9-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 175416 Jun 20 11:28 python-simplejson-3.3.3-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 441048 Jun 20 11:28 python-pymssql-2.1.1-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 203624 Jun 20 11:28 python-pymongo-2.5.2-4.el7.x86_64.rpm
-rwxr--r-x 1 root root 113852 Jun 20 11:28 python-bson-2.5.2-4.el7.x86_64.rpm
-rwxr--r-x 1 root root 34368 Jun 20 11:28 php-pecl-ssh2-0.12-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 31924 Jun 20 11:28 php-mssql-5.4.16-7.el7.x86_64.rpm
-rwxr--r-x 1 root root 20352 Jun 20 11:28 php-mcrypt-5.4.16-7.el7.x86_64.rpm
-rwxr--r-x 1 root root 38476 Jun 20 11:28 php-imap-5.4.16-7.el7.x86_64.rpm
-rwxr--r-x 1 root root 29004 Jun 20 11:28 perl-Crypt-Rijndael-1.12-1.el7.x86_64.rpm
-rwxr--r-x 1 root root 5317555 Jun 20 11:28 nmap-6.47-1.x86_64.rpm
-rwxr--r-x 1 root root 101784 Jun 20 11:28 libmcrypt-2.5.8-13.el7.x86_64.rpm
-rwxr--r-x 1 root root 147799 Jun 20 11:28 libidn2-2.0.4-4.el7.x86_64.rpm
-rwxr--r-x 1 root root 574988 Jun 20 11:28 libc-client-2007f-16.el7.x86_64.rpm
[root@server nagiosxi]# ./upgrade
Loaded plugins: enabled_repos_upload, langpacks, package_upload, product-id, search-disabled-repos, subscription-manager, versionlock
Examining fping-3.10-4.el7.x86_64.rpm: fping-3.10-4.el7.x86_64
fping-3.10-4.el7.x86_64.rpm: does not update installed package.
Examining freetds-0.95.81-1.el7.x86_64.rpm: freetds-0.95.81-1.el7.x86_64
freetds-0.95.81-1.el7.x86_64.rpm: does not update installed package.
Examining jwhois-4.0-38.el7.x86_64.rpm: jwhois-4.0-38.el7.x86_64
jwhois-4.0-38.el7.x86_64.rpm: does not update installed package.
Examining libc-client-2007f-16.el7.x86_64.rpm: libc-client-2007f-16.el7.x86_64
libc-client-2007f-16.el7.x86_64.rpm: does not update installed package.
Examining libidn2-2.0.4-4.el7.x86_64.rpm: libidn2-2.0.4-4.el7.x86_64
libidn2-2.0.4-4.el7.x86_64.rpm: does not update installed package.
Examining libmcrypt-2.5.8-13.el7.x86_64.rpm: libmcrypt-2.5.8-13.el7.x86_64
libmcrypt-2.5.8-13.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-5.6.3-2.el7.x86_64.rpm: nagiosxi-5.6.3-2.el7.x86_64
nagiosxi-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-mrtg-5.6.3-2.el7.x86_64.rpm: nagiosxi-mrtg-5.6.3-2.el7.x86_64
nagiosxi-mrtg-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nagioscore-5.6.3-2.el7.x86_64.rpm: nagiosxi-nagioscore-5.6.3-2.el7.x86_64
nagiosxi-nagioscore-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nagiosmobile-5.6.3-2.el7.x86_64.rpm: nagiosxi-nagiosmobile-5.6.3-2.el7.x86_64
nagiosxi-nagiosmobile-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nagiosplugins-5.6.3-2.el7.x86_64.rpm: nagiosxi-nagiosplugins-5.6.3-2.el7.x86_64
nagiosxi-nagiosplugins-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nagvis-5.6.3-2.el7.x86_64.rpm: nagiosxi-nagvis-5.6.3-2.el7.x86_64
nagiosxi-nagvis-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-ndoutils-5.6.3-2.el7.x86_64.rpm: nagiosxi-ndoutils-5.6.3-2.el7.x86_64
nagiosxi-ndoutils-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nrds-5.6.3-2.el7.x86_64.rpm: nagiosxi-nrds-5.6.3-2.el7.x86_64
nagiosxi-nrds-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nrpe-5.6.3-2.el7.x86_64.rpm: nagiosxi-nrpe-5.6.3-2.el7.x86_64
nagiosxi-nrpe-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nsca-5.6.3-2.el7.x86_64.rpm: nagiosxi-nsca-5.6.3-2.el7.x86_64
nagiosxi-nsca-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-nxti-5.6.3-2.el7.x86_64.rpm: nagiosxi-nxti-5.6.3-2.el7.x86_64
nagiosxi-nxti-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-pnp-5.6.3-2.el7.x86_64.rpm: nagiosxi-pnp-5.6.3-2.el7.x86_64
nagiosxi-pnp-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-shellinabox-5.6.3-2.el7.x86_64.rpm: nagiosxi-shellinabox-5.6.3-2.el7.x86_64
nagiosxi-shellinabox-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-wkhtmltox-5.6.3-2.el7.x86_64.rpm: nagiosxi-wkhtmltox-5.6.3-2.el7.x86_64
nagiosxi-wkhtmltox-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nagiosxi-wmic-5.6.3-2.el7.x86_64.rpm: nagiosxi-wmic-5.6.3-2.el7.x86_64
nagiosxi-wmic-5.6.3-2.el7.x86_64.rpm: does not update installed package.
Examining nmap-6.47-1.x86_64.rpm: 2:nmap-6.47-1.x86_64
nmap-6.47-1.x86_64.rpm: does not update installed package.
Examining perl-Class-Accessor-0.34-12.el7.noarch.rpm: perl-Class-Accessor-0.34-12.el7.noarch
perl-Class-Accessor-0.34-12.el7.noarch.rpm: does not update installed package.
Examining perl-Config-IniFiles-2.79-1.el7.noarch.rpm: perl-Config-IniFiles-2.79-1.el7.noarch
perl-Config-IniFiles-2.79-1.el7.noarch.rpm: does not update installed package.
Examining perl-Crypt-Rijndael-1.12-1.el7.x86_64.rpm: perl-Crypt-Rijndael-1.12-1.el7.x86_64
perl-Crypt-Rijndael-1.12-1.el7.x86_64.rpm: does not update installed package.
Examining perl-Mail-IMAPClient-3.37-1.el7.noarch.rpm: perl-Mail-IMAPClient-3.37-1.el7.noarch
perl-Mail-IMAPClient-3.37-1.el7.noarch.rpm: does not update installed package.
Examining perl-Mail-POP3Client-2.19-5.el7.noarch.rpm: perl-Mail-POP3Client-2.19-5.el7.noarch
perl-Mail-POP3Client-2.19-5.el7.noarch.rpm: does not update installed package.
Examining perl-Math-Calc-Units-1.07-9.el7.noarch.rpm: perl-Math-Calc-Units-1.07-9.el7.noarch
perl-Math-Calc-Units-1.07-9.el7.noarch.rpm: does not update installed package.
Examining perl-Nagios-Monitoring-Plugin-0.51-1.el7.noarch.rpm: perl-Nagios-Monitoring-Plugin-0.51-1.el7.noarch
perl-Nagios-Monitoring-Plugin-0.51-1.el7.noarch.rpm: does not update installed package.
Examining perl-Net-SMTP-TLS-0.12-1.el7.noarch.rpm: perl-Net-SMTP-TLS-0.12-1.of.el7.noarch
perl-Net-SMTP-TLS-0.12-1.el7.noarch.rpm: does not update installed package.
Examining perl-Net-SNMP-6.0.1-7.el7.noarch.rpm: perl-Net-SNMP-6.0.1-7.el7.noarch
perl-Net-SNMP-6.0.1-7.el7.noarch.rpm: does not update installed package.
Examining perl-Number-Format-1.73-14.el7.noarch.rpm: perl-Number-Format-1.73-14.el7.noarch
perl-Number-Format-1.73-14.el7.noarch.rpm: does not update installed package.
Examining php-imap-5.4.16-7.el7.x86_64.rpm: php-imap-5.4.16-7.el7.x86_64
php-imap-5.4.16-7.el7.x86_64.rpm: does not update installed package.
Examining php-mcrypt-5.4.16-7.el7.x86_64.rpm: php-mcrypt-5.4.16-7.el7.x86_64
php-mcrypt-5.4.16-7.el7.x86_64.rpm: does not update installed package.
Examining php-mssql-5.4.16-7.el7.x86_64.rpm: php-mssql-5.4.16-7.el7.x86_64
php-mssql-5.4.16-7.el7.x86_64.rpm: does not update installed package.
Examining php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: php-pear-HTML-Template-IT-1.3.0-2.el5.noarch
php-pear-HTML-Template-IT-1.3.0-2.el5.noarch.rpm: does not update installed package.
Examining php-pecl-ssh2-0.12-1.el7.x86_64.rpm: php-pecl-ssh2-0.12-1.el7.x86_64
php-pecl-ssh2-0.12-1.el7.x86_64.rpm: does not update installed package.
Examining python-bson-2.5.2-4.el7.x86_64.rpm: python-bson-2.5.2-4.el7.x86_64
python-bson-2.5.2-4.el7.x86_64.rpm: does not update installed package.
Examining python-pymongo-2.5.2-4.el7.x86_64.rpm: python-pymongo-2.5.2-4.el7.x86_64
python-pymongo-2.5.2-4.el7.x86_64.rpm: does not update installed package.
Examining python-pymssql-2.1.1-1.el7.x86_64.rpm: python-pymssql-2.1.1-1.el7.x86_64
Cannot install package python-pymssql-2.1.1-1.el7.x86_64. It is obsoleted by installed package python2-pymssql-2.1.3-2.el7.x86_64
Examining python-simplejson-3.3.3-1.el7.x86_64.rpm: python-simplejson-3.3.3-1.el7.x86_64
Cannot install package python-simplejson-3.3.3-1.el7.x86_64. It is obsoleted by installed package python2-simplejson-3.10.0-1.el7.x86_64
Examining rrdtool-1.4.9-1.el7.x86_64.rpm: rrdtool-1.4.9-1.el7.x86_64
rrdtool-1.4.9-1.el7.x86_64.rpm: does not update installed package.
Examining rrdtool-devel-1.4.9-1.el7.x86_64.rpm: rrdtool-devel-1.4.9-1.el7.x86_64
rrdtool-devel-1.4.9-1.el7.x86_64.rpm: does not update installed package.
Examining rrdtool-perl-1.4.9-1.el7.x86_64.rpm: rrdtool-perl-1.4.9-1.el7.x86_64
rrdtool-perl-1.4.9-1.el7.x86_64.rpm: does not update installed package.
Examining rrdtool-python-1.4.9-1.el7.x86_64.rpm: rrdtool-python-1.4.9-1.el7.x86_64
rrdtool-python-1.4.9-1.el7.x86_64.rpm: does not update installed package.
Nothing to do
Uploading Enabled Repositories Report
Loaded plugins: langpacks, product-id, subscription-manager, versionlock

I don't see a upgrade log i made a find search on server but no luck.

Thanks,

Run the following commands and show the output: You should have an upgrade log in the /tmp directory. Since, this is a RPM install, it's not going to be called "upgrade.log" but "xi-upgrade.log". Please, post the xi-upgrade.log on the forum.

I looked for the xi-upgrade log but i didn't find any such log in any directory.

please see the results you asked.

uname -a
Linux server_name 3.10.0-862.14.4.el7.x86_64 #1 SMP Fri Sep 21 09:07:21 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
[root@server_name nagiosxi]# cat /etc/*release
NAME="Red Hat Enterprise Linux Server"
VERSION="7.5 (Maipo)"
ID="rhel"
ID_LIKE="fedora"
VARIANT="Server"
VARIANT_ID="server"
VERSION_ID="7.5"
PRETTY_NAME="Cloud Suite"
ANSI_COLOR="0;31"
CPE_NAME="cpe:/o:redhat:enterprise_linux:7.5:GA:server"
HOME_URL="https://www.redhat.com/"
BUG_REPORT_URL="https://bugzilla.redhat.com/"

REDHAT_BUGZILLA_PRODUCT="Red Hat Enterprise Linux 7"
REDHAT_BUGZILLA_PRODUCT_VERSION=7.5
REDHAT_SUPPORT_PRODUCT="Red Hat Enterprise Linux"
REDHAT_SUPPORT_PRODUCT_VERSION="7.5"
Red Hat Enterprise Linux Server release 7.5 (Maipo)
Red Hat Enterprise Linux Server release 7.5 (Maipo)
[root@server_name nagiosxi]# yum list installed | grep nagiosxi
nagiosxi.x86_64 5.6.3-2.el7 installed
nagiosxi-mrtg.x86_64 5.6.3-2.el7 installed
nagiosxi-nagioscore.x86_64 5.6.3-2.el7 installed
nagiosxi-nagiosmobile.x86_64 5.6.3-2.el7 installed
nagiosxi-nagiosplugins.x86_64 5.6.3-2.el7 installed
nagiosxi-nagvis.x86_64 5.6.3-2.el7 installed
nagiosxi-ndoutils.x86_64 5.6.3-2.el7 installed
nagiosxi-nrds.x86_64 5.6.3-2.el7 installed
nagiosxi-nrpe.x86_64 5.6.3-2.el7 installed
nagiosxi-nsca.x86_64 5.6.3-2.el7 installed
nagiosxi-nxti.x86_64 5.6.3-2.el7 installed
nagiosxi-pnp.x86_64 5.6.3-2.el7 installed
nagiosxi-shellinabox.x86_64 5.6.3-2.el7 installed
nagiosxi-wkhtmltox.x86_64 5.6.3-2.el7 installed
nagiosxi-wmic.x86_64 5.6.3-2.el7 installed

[root@server_name ~]# cd /tmp/
[root@server_name tmp]# ls -ltr
total 294468
drwx------ 3 root root 17 Apr 22 08:01 systemd-private-34ae6df9c9704d2e9a485bac47b0c790-chronyd.service-WX14VR
drwx------ 3 root root 17 May 7 14:04 systemd-private-34ae6df9c9704d2e9a485bac47b0c790-nrpe.service-zXIslR
-rw-r--r-- 1 user maost 188182022 Jul 17 14:46 nagiosxi.1563307681.tar.gz
-rw-r--r-- 1 user maost 38823 Jul 17 15:19 ccm.inc.php
-rw-r--r-- 1 user maost 281157 Jul 17 15:19 dbauth.inc.php
drwx------ 3 root root 17 Jul 17 15:23 systemd-private-34ae6df9c9704d2e9a485bac47b0c790-mariadb.service-wkTLmq
drwx------ 3 root root 17 Jul 17 15:23 systemd-private-34ae6df9c9704d2e9a485bac47b0c790-httpd.service-f18AGR
-rw-r--r-- 1 user maost 113025921 Jul 17 15:27 nagiosxi-5.6.3-2.el7.x86_64.tar.gz
drwxr-xr-x 3 root root 64 Jul 17 15:27 rpms
drwx------ 3 root root 17 Jul 17 15:34 systemd-private-34ae6df9c9704d2e9a485bac47b0c790-ndo2db.service-uNw02E
drwxr-xr-x 2 s613579 argent 6 Jul 18 15:40 hsperfdata_s613579
[root@server_name tmp]# ls -ltr *xi*
-rw-r--r-- 1 user maost 188182022 Jul 17 14:46 nagiosxi.1563307681.tar.gz
-rw-r--r-- 1 user maost 113025921 Jul 17 15:27 nagiosxi-5.6.3-2.el7.x86_64.tar.gz
[root@server_name tmp]# ls -ltr *xi-up*
ls: cannot access *xi-up*: No such file or directory
[root@server_name tmp]# find / -name *xi-up*
find: '/softlib/instlib/Linux/CACM/12.8/archive': Permission denied
find: '/softlib/instlib/Linux/CACM/12.8-2666/tar': Permission denied
find: '/softlib/instlib/Linux/CACM/12.8-2666/archive': Permission denied

It is possible that the upgrade failed for some reason, but because you had all these 5.6.3 RPMs already on the system, running the upgrade script for the second time didn't do a thing, and the xi-upgrade log didn't get created.

I believe you need to do the following:

1. Make sure you don't have any crashed tables / errors in the database. Run the db repair script: 2. Make sure that you can apply configuration BEFORE attempting another upgrade. If you have config errors, fix them, then proceed with the upgrade.

3. Upgrade to 5.6.4 by following the offline upgrade instructions here:

https://repo.nagios.com/?repo=offline

4. If the upgrade fails again, post the /tmp/xi-upgrade.log. This time it *should* get created.

Hope this helps.