Page 1 of 1

Inconsistent behavior on SLA reports

Posted: Sat Aug 03, 2019 6:46 pm
by eloyd
On SLA report, there's two behaviors. Each has an oddity, noted below. This may occur on other reports as well, but this is the one I'm currently stress-testing.


1. If you just run the report with no selectors for host or groups, you get a summary for all the services that you can see, even if you can only see one host. You can then click "show details" and it will expand every host and every service. Once expanded, you "hide details" to collapse the entire tree. Either way, the entire report gets re-run. See suggestion 1 below.

2. If you select a single host, the list of services is expanded by default with no option to collapse it. See suggestion 2 below.


Suggestion 1: Use CSS to create expandable accordion style blocks that can be expanded/collapsed at will to expand/collapse the entire list, or by host. This would save resources re-running the report, and would also make it easier to see averages for every host without expanding all the services (unless you want to).

Suggestion 2: In addition to implementing Suggestion 1 to collapse the display, it would be more logically consistent if it started collapsed instead of expanded in the first place.

And finally, a bonus suggestion 3: Be able to specify a separate SLA level for host availability and service availability.

Re: Inconsistent behavior on SLA reports

Posted: Mon Aug 05, 2019 12:19 pm
by cdienger
Thanks for the suggestions. I will forward these on to our dev team as a feature request to improve the reports.