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Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 1:55 pm
by rferebee
Hello,
I just updated my production XI server to version 5.6.5 and it seems the Auto-Discovery Configuration Tool has stopped working.
When I attempt to add a new server with 'New Auto-Discovery Job' via its IP address, after I click the Submit button the job just sits at "Waiting" and never proceeds even if I click Refresh Job List.
I can still add a server with the Windows Server wizard, so I know there isn't a problem with XI seeing the resource.
See screenshot.
Thank you.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 3:03 pm
by benjaminsmith
Hi
@rferebee,
What version did you upgrade from ( we'd like to test this out here ). Please run the command below from the terminal as root, and then try running Auto Discovery again, and let us know if it's successful or not.
Code: Select all
chmod g+w /usr/local/nagiosxi/html/includes/components/autodiscovery/jobs
Thanks.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 3:06 pm
by rferebee
I upgraded from version 6.5.3 to 6.5.6.
Also, this seems to have affected some of by BPI Host Groups and Services.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 3:08 pm
by rferebee
The fix you provided for Auto Discovery resolved the issue. It is working now.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 3:46 pm
by rferebee
I attempted to re-sync the BPI hostgroups and services, which typically resolved the Unknow error, but it didn't work.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 4:58 pm
by benjaminsmith
Hello
@rferebee,
Since the original issue has been resolved, can you open a new forum post for the BPI issue. Please provide a new system profile and the following files:
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/usr/local/nagiosxi/etc/components/bpi.conf
/usr/local/nagiosxi/etc/components/bpi.conf.backup
/usr/local/nagiosxi/var/components/bpi.log
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then
reply to this post to bring it up in the queue.
Thank you.
Re: Auto-Discovery stopped working after upgrade
Posted: Tue Aug 13, 2019 5:23 pm
by rferebee
PM sent. Thank you.
Re: Auto-Discovery stopped working after upgrade
Posted: Wed Aug 14, 2019 9:43 am
by benjaminsmith
Hello
@rferebee
Thank you for sending over the BPI config files. I've see you have opened a new post for that issue, so we'll close this one out.