Nagios Support Forum

Dear Support Forum,

I am having an issue with the Bandwidth Usage Report menu. When I select the menu, only one report appears though I have configured many ports to monitor. The hostname that does work shows the report correctly. After I click the View Report link under action I can see the others hostnames in the drop down but only one works. How do you reset this to display all reports and to correctly view the reports?

Thanks,
David

Hi David,

How many ports do you have setup in your Nagios XI server? If it's really large you maybe hitting some of the limits set in the php.ini file. Also, what version of Nagios XI are you running?

I would recommend following the guide below to optimize your php settings. You'll have to restart Apache after making any changes.

Nagios XI - Optimizing The PHP Settings File

If you're still experiencing the issue, please tail the Apache error log, load the report page and post the fill output, in code wraps, to the thread. Thanks.

I took a look at the php file which was pulling the information. I am missing the populated list of ports from bandwidth menu. When I click on "See all available reports" the list of ports I configured under the switch wizard is not populated. How do I reset this or repopulate this information?

Thanks,
David

Hi David,

Can you send me your system profile and the requested Apache log?

To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message and then reply to this post to bring it up in the queue.

Thanks.

Hi Ben,

I realized that the bandwidth graphs were originally done with an alias versus an IP address at the initial creation. This caused the performance graphs to display but not in the Bandwidth Usage Report. This has been solved by redoing the switch wizard. This problem is solved. Some of the graphs appear without byte totals, is there any easy fix for this? I'll send a PM.

Thanks,
David

Hi David,

Happy to hear you got it working again. As far as the missing byte totals, can you post of a screenshot?

Also, let's check the permissions on the mrtg files, please post the output of the following command.