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Service status Unknown but i can't remove from Nagios XI

Posted: Thu Sep 05, 2019 2:36 pm
by sistemasoperativos
Hi people. I have an Unknown status check but i can't remove from Nagios XI.

https://ibb.co/fGHF1j7
https://ibb.co/VTd0PPm
https://ibb.co/tPhttJm

Re: Service status Unknown but i can't remove from Nagios XI

Posted: Thu Sep 05, 2019 3:32 pm
by scottwilkerson
For some reason your image didn't attach.

Can you search for the service description in CCM -> Services ?

Re: Service status Unknown but i can't remove from Nagios XI

Posted: Tue Sep 10, 2019 8:56 am
by sistemasoperativos
Hi. I've changed IMG link to URL link.

There it is detailed the problem we are having

Re: Service status Unknown but i can't remove from Nagios XI

Posted: Tue Sep 10, 2019 9:02 am
by scottwilkerson
Can you go to Config -> CCM -> Tools -> Config File Management
Click Delete Files
Click Write config
Click Verify Files

If all looks good, Apply Configuration

If the service still appears, can you run the following and post the results

Code: Select all

ps -ef|grep nagios.cfg
grep "Chequeo de AppPool DespachadorWS" -R /usr/local/nagios/etc

Re: Service status Unknown but i can't remove from Nagios XI

Posted: Mon Sep 16, 2019 7:59 am
by sistemasoperativos
Hi !

After applying the steps you explained the problem is solved.

Re: Service status Unknown but i can't remove from Nagios XI

Posted: Mon Sep 16, 2019 8:03 am
by scottwilkerson
sistemasoperativos wrote:Hi !

After applying the steps you explained the problem is solved.
Great!

Locking