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Alerts: Different Subject for different contact groups?

Posted: Thu Apr 19, 2012 9:48 am
by JumpingSnake
I've done a little searching and I can't seem to find the answer, so I created an account and figured I'd ask my question here :)

Basically, I'm trying to replace the current monitoring software that we're using with Nagios XI. One of the features of the other application is that it can send alerts from different accounts. (So instead of always sending from the Nagios Admin, it could send from networking or server admin). The reason we like this is so that both server admins and the networking group can see each other's alerts, but we can send the alerts to different folders in Outlook.

I realize this might be a fairly noobish question, but it's something I'll need to sell the groups on Nagios. Thanks!!

Re: Alerts: Different Subject for different contact groups?

Posted: Thu Apr 19, 2012 9:58 am
by mguthrie
You could probably create a custom notification command that would do this, but XI doesn't do this "out of the box." However, every XI user has the ability to customize their own alert messages and notification preferences, so I'm guessing you could accomplish the same goals depending on how you set up contacts and notification preferences.

In theory, you could create a generic service admin contact and assign their "notification command" to be a new command that you create, like "notify-service-from-server-admin". You could probably just copy the "notify-host-by-email" notification command and then add a "from" address to it.

Re: Alerts: Different Subject for different contact groups?

Posted: Thu Apr 19, 2012 10:15 am
by JumpingSnake
Ah, good idea! I'll get this done and then report back with how. Thanks!