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Inbound emails - ignore autoresponders?

Posted: Mon Sep 09, 2019 5:19 am
by jacek
Hi,

I was just about to deploy the Inbound emails processing on our Nagios XI, but then I realized that during my tests Nagios also responded to autoresponders (saying that he can't find the hash or command)

Is there any way of filtering this out? Or maybe there is something already implemented but didn't kick in for some reason?
We are running MS Exchange (O365 to be exact).

Thanks!

Re: Inbound emails - ignore autoresponders?

Posted: Mon Sep 09, 2019 4:45 pm
by cdienger
XI doesn't have a filter to do this so your best bet would be a rule on the client that disables automatic replies to the reply-to-address specified in XI.

Re: Inbound emails - ignore autoresponders?

Posted: Tue Sep 10, 2019 2:21 am
by jacek
Understood, don't you think there should be one?
In a lot of systems you simply specify a list of phrases that if are in the subject - it will get ignored.
Think this could be an good improvement.

Re: Inbound emails - ignore autoresponders?

Posted: Tue Sep 10, 2019 2:01 pm
by cdienger
I agree and will file a feature request for this.

Re: Inbound emails - ignore autoresponders?

Posted: Thu Sep 12, 2019 4:26 am
by jacek
Is this something I could track somehow?
I need to skip implementation of this feature until that is done, so I would like to know about the progress :)

Re: Inbound emails - ignore autoresponders?

Posted: Thu Sep 12, 2019 2:13 pm
by cdienger