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Disabling SNMP timeout alerts

Posted: Mon Sep 16, 2019 9:48 am
by mbeebe
Hello (again),

We're using SNMP to monitor our systems, some of which are in very heavy use. During these high usage periods, SNMP will time out and generate a CRIT alert.

We would like this not to happen (the alerts, not the timeouts).

How do we modify timeout checks so that they don't send critical alerts?

-- Mike Beebe

Re: Disabling SNMP timeout alerts

Posted: Mon Sep 16, 2019 10:46 am
by mbellerue
In Configure -> Core Config Manager -> Core Configs, you can add an entry to nagios.cfg.

Code: Select all

service_check_timeout_state=u
Which will set the state to Unknown. Then, in your SNMP checks, you can change the Notification Options under the Alert Settings tab, so that the service check only notifies on Warning and Critical.

Will that suit your needs?

Re: Disabling SNMP timeout alerts

Posted: Mon Sep 16, 2019 10:50 am
by mbeebe
mbellerue wrote:In Configure -> Core Config Manager -> Core Configs, you can add an entry to nagios.cfg.

Code: Select all

service_check_timeout_state=u
Which will set the state to Unknown. Then, in your SNMP checks, you can change the Notification Options under the Alert Settings tab, so that the service check only notifies on Warning and Critical.

Will that suit your needs?
That is perfect -- thanks!

Feel free to close,

-- Mike Beebe