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Nagios XI offline installation error

Posted: Mon Sep 23, 2019 5:32 am
by mhansen23DK
Hello All,

This is my very first offline Nagios XI installation.

Unfortunately I get this error after a while

INSTALL: wkhtmltox is being installed...
--2019-09-23 10:07:19-- https://assets.nagios.com/downloads/nag ... x86_64.rpm
Resolving assets.nagios.com (assets.nagios.com)... 72.14.181.71, 2600:3c00::f03c:91ff:fedf:b821
Connecting to assets.nagios.com (assets.nagios.com)|72.14.181.71|:443... failed: Connection timed out.
Connecting to assets.nagios.com (assets.nagios.com)|2600:3c00::f03c:91ff:fedf:b821|:443... failed: Network is unreachable.
ERROR: Subcomponent 'wkhtmltox' installation failed - exiting.
Subcomponents installation failed - exiting

I have downloaded the latest offline tar ball and placed and unpacked it, in /tmp/rpms (creates /tmp/rpms/nagiosxi)

I have also downloaded the file wkhtmltox-0.12.1.3.el7.x86_64.rpm and placed it along with the other files, but this did not help.

Red Hat Enterprise Linux Server release 7.7 (Maipo)
Nagios distro: xi-5.6.6.tar.gz
Offline tarball : nagiosxi-5.6.6-1.el7.x86_64.tar

Any help will be appreciated

Cheers,
Michael

Re: Nagios XI offline installation error

Posted: Mon Sep 23, 2019 9:04 am
by scottwilkerson
Can you attach the created /tmp/xi-install.log ?

Thanks

Re: Nagios XI offline installation error

Posted: Tue Sep 24, 2019 2:35 am
by mhansen23DK
Hello,

Here is the requested file.

Cheers!

Re: Nagios XI offline installation error

Posted: Tue Sep 24, 2019 9:48 am
by scottwilkerson
I'm confused, the output you are showing is what you would get with a normal install, not an offline install

I would start with a new clean machine and follow these instructions
https://assets.nagios.com/downloads/nag ... onment.pdf

Re: Nagios XI offline installation error

Posted: Wed Sep 25, 2019 2:30 am
by mhansen23DK
Hmmm, ok. I guess we are two then, that are confused.....

I can see the documentation states that not all Nagios XI installations are released as offline RPM installations.

How can I tell, if an installation is available for offline installation?

Is xi-5.6.6.tar.gz and nagiosxi-5.6.6-1.el7.x86_64.tar approved for offline installation?

Cheers,

Re: Nagios XI offline installation error

Posted: Wed Sep 25, 2019 4:51 am
by mhansen23DK
Hi,

I have used the wrong installer by mistake. Everything works now.

Sorry for the inconvenience!

Cheers,

Re: Nagios XI offline installation error

Posted: Wed Sep 25, 2019 6:58 am
by scottwilkerson
mhansen23DK wrote:Hi,

I have used the wrong installer by mistake. Everything works now.

Sorry for the inconvenience!

Cheers,
Great! Glad to hear you have it figured out

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