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Queries and 'show alerts in dashboard' are not loading
Posted: Mon Sep 23, 2019 9:23 am
by Sampath.Basireddy
Hello There,
I have upgraded our NLS to latest version 2.1.0 and since then when I click on any global query on the home page, it is not loading anything and it keeps spinning for ever.
Same thing happens when I click on "Show alerts in Dashboard" in Alerting window.
I see just a circle spinning without any progress.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Mon Sep 23, 2019 10:31 am
by mbellerue
Can you PM me your system profile? I'm wondering if something is showing up in the Apache error logs when you try to access queries or alerts.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Mon Sep 23, 2019 3:58 pm
by Sampath.Basireddy
PM'd the system profile.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Tue Sep 24, 2019 10:17 am
by swolf
Hi
@Sampath.Basireddy,
Thanks for reporting this issue. We verified that this is a bug in NLS v2.1.0. We'll have this fixed for the next release.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Tue Sep 24, 2019 11:30 am
by Sampath.Basireddy
Thank You
@swolf.
Is there a tentative ETA on the next release?
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Tue Sep 24, 2019 4:13 pm
by mbellerue
Unfortunately we do not have an ETA for releases.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Thu Sep 26, 2019 12:27 pm
by Sampath.Basireddy
WOW, that is going to be tough.
I have to create some queries to enable alerting via "Nagios XI Log Server Wizard" method.
What are my options here?
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Thu Sep 26, 2019 2:12 pm
by scottwilkerson
I can give you a file that should resolve the issue
Unzip the attached and place it in
Code: Select all
/var/www/html/nagioslogserver/application/controllers/api/Backend.php
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Thu Sep 26, 2019 4:20 pm
by Sampath.Basireddy
Looks like only half of the issue is resolved after replacing. I can open Alert in Dashboard, but the Queries, I can still see the circle spinning.
Replaced the Backend.php and recycled services.
Re: Queries and 'show alerts in dashboard' are not loading
Posted: Thu Sep 26, 2019 4:44 pm
by scottwilkerson
Sorry about that, we were specifically looking at the 'show alerts in dashboard', I sent this back to the developers to look at, we will follow up when we have a solution.