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Based on threshold reach alert should go to different group

Posted: Tue Sep 24, 2019 9:59 pm
by grayloglearn
Hi Team,

Can some one help on that how we can configure the service alerts based on threshold reach alert should go to different group.

Ex: Cpu load alert was configured 80% warning 90% critical --> If service got reached to 80 or 90 it will go automatically to respective contact details how we configured in contact details. But

If cpu load reached 80% alert should go to some [email protected]
if cpu load reached 90% alert should go to another [email protected] ,

is it possible in nagios?

Re: Based on threshold reach alert should go to different gr

Posted: Wed Sep 25, 2019 3:46 pm
by mbellerue
This isn't possible via normal means in Nagios. It is assumed that there is a person or team responsible for a host/service, and that person or team will respond to any notification regarding the host/service.

Re: Based on threshold reach alert should go to different gr

Posted: Wed Sep 25, 2019 8:21 pm
by grayloglearn
We understand that once they receive alert team/person will takecare.

your answer is we can't configure via nagios right ?

Re: Based on threshold reach alert should go to different gr

Posted: Thu Sep 26, 2019 11:41 am
by mbellerue
That was my answer, but apparently I am mistaken. There is a way to do what you need to do. It requires the use of escalations.
https://assets.nagios.com/downloads/nag ... ations.pdf

The basic process is this. You create an escalation for warnings and an escalation for criticals for a service. The escalations are set to start with the first notification that gets sent out. This way you can set different contact information for warnings versus criticals.