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"Notification Report" only retrive data for 3 month
Posted: Wed Oct 30, 2019 9:19 pm
by safuanmansor
Hi Supoort Team,
I'm unable to generate the "notification report" for a duration longer than 3 month. As of today, the last quarter report only show from august to sept only (missing july data) and older report (using custom fuction) showing "No matching results found. Try expanding your search criteria.".
Is there a way to fix/extend it? I dont have this issue for other type of report.
Thanks.
Safuan
Re: "Notification Report" only retrive data for 3 month
Posted: Thu Oct 31, 2019 9:27 am
by lmiltchev
What is the value for the "Max Notifications Age" under the "Performance Settings" page?
Admin > System Config > Performance Settings > Databases
You can increase this value if you need to.
Re: "Notification Report" only retrive data for 3 month
Posted: Thu Oct 31, 2019 10:11 pm
by safuanmansor
Currently the value for "Max Notifications Age" is 90 days. I have increase the value to 180 but i still cannot retrieve the last 6 month data.
Is the data was purge out because of previous 90days setting or there is a way to revoke it from archived log or else.
Re: "Notification Report" only retrive data for 3 month
Posted: Fri Nov 01, 2019 9:46 am
by lmiltchev
Is the data was purge out because of previous 90days setting or there is a way to revoke it from archived log or else.
You are correct. The old data won't be available, because Nagios XI was not configured to keep it beyond 90 days. The report will work only for the "new" data (after increasing the value to 180 days). I hope this makes sense.
Re: "Notification Report" only retrive data for 3 month
Posted: Sun Nov 03, 2019 9:55 pm
by safuanmansor
Thanks lmiltchev for the clarification. I appreciate your support.
Re: "Notification Report" only retrive data for 3 month
Posted: Mon Nov 04, 2019 7:36 am
by scottwilkerson
safuanmansor wrote:Thanks lmiltchev for the clarification. I appreciate your support.
Great!
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