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Service check notification issued w/o contacts
Posted: Thu Nov 21, 2019 4:05 pm
by awilson
Hi. An ESXi VMHost check for datastore issued a notification even though there were no contacts configured for the check. I don't see a containing group that might have the notification enabled. What are your thoughts on where to look?
2019-11-21 12:32:28 server Datastore usage for VMHost Service Problem No CRITICAL *the contact* Nagios XI ESX3 CRITICAL - Storages : 'CS_v7000_LUN-01' is not accessible, 'CS_v7000_LUN-02'(used)=56096 MB (2.68000000000001%), 'CS_v7000_LUN-03'(used)=192219 MB (9.17%), 'CS_v7000_LUN-04'(used)=916711 MB (43.72%), 'CS_v7000_LUN-05'(used)=209409 MB (9.9899999999999
Re: Service check notification issued w/o contacts
Posted: Thu Nov 21, 2019 4:30 pm
by scottwilkerson
Does this service have a template assigned?
Doe the template have a contact attached to it?
Re: Service check notification issued w/o contacts
Posted: Fri Nov 22, 2019 2:54 am
by debdatta_biswas
I am writing on behalf of Alan. The template attached to it is xiwizard_generic_service. This is the config of the template.
define host {
name xiwizard_generic_host
check_command check_xi_host_ping!3000.0!80%!5000.0!100%
max_check_attempts 5
check_interval 5
retry_interval 1
check_period xi_timeperiod_24x7
event_handler_enabled 1
flap_detection_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
notification_interval 60
notification_period xi_timeperiod_24x7
notifications_enabled 1
register 0
}
Re: Service check notification issued w/o contacts
Posted: Fri Nov 22, 2019 7:33 am
by scottwilkerson
That is bizarre, was *the contact* recently removed from the service? If so was the configuration applied?
can you show the output of the following?
Re: Service check notification issued w/o contacts
Posted: Tue Dec 03, 2019 1:45 pm
by awilson
I apologize for the delay. I was away from the office.
The result is
Code: Select all
[nagios@nagionasserver~]$ ps -ef|grep nagios.cfg
nagios 9919 1 4 01:56 ? 00:29:28 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 10102 9919 0 01:56 ? 00:00:01 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios 15973 2653 0 12:43 pts/0 00:00:00 grep nagios.cfg
[nagios@nagionasserver~]$
Thanks
Re: Service check notification issued w/o contacts
Posted: Tue Dec 03, 2019 1:51 pm
by scottwilkerson
scottwilkerson wrote:That is bizarre, was *the contact* recently removed from the service? If so was the configuration applied?
Also, to make any further headway on this, I would need to have you PM me the profile.zip from Admin -> System profile
Please also in the PM include the actual contact name as well as the host/service we are referring to so I know what to look for in the configuration files.
Thanks
Re: Service check notification issued w/o contacts
Posted: Wed Dec 04, 2019 1:24 pm
by scottwilkerson
Closed via PM
Locking thread