Nagios Support Forum

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<p>%alertname% returned with a <b>%state%</b> state at <b>%time%</b></p>

<p>The alert was processed with the following thresholds:<br>
<ul>
    <li>Lookback period: %lookback%</li>
    <li>Warning: %warning%</li>
    <li>Critical: %critical%</li>
</ul>
</p>

<p>
Here is the full alert output:
<div style="padding: 10px; background-color: #F9F9F9;">%output%</div>
</p>


<p>
Output from log: %last10alertlogs%.</p>

<p>See the last %lookback% in the <a href="%url%">Nagios Log Server dashboard</a>.</p>

<p>Nagios Log Server</p>

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Alertname Alert returned with a CRITICAL state at Mon, 09 Dec 2019 07:03:11 -0800
The alert was processed with the following thresholds:
•	Lookback period: 5m
•	Warning: 0
•	Critical: 0
Here is the full alert output: 
CRITICAL: 1 matching entries found |logs=1;0;0
Output from log: 
@timestamp	2019-12-09T15:02:50.766Z
message	
@version	1
tags	
host	<IP>
port	50818
type	productname_multiline
alert_names	
.
See the last 5m in the Nagios Log Server dashboard.
Nagios Log Server

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<133>Dec  9 07:04:05 servername productname_multiline: [2019/12/09-07:04:02.134] [FT-ScenarioThread-o3Jlx6ZR-2642304] [INFO] [dip.scenarios.mail.abstract] scenario IS.VALIDATEDWSOURCETABLES#2019-12-09-07-03-37-894 - Expanded message body text to
<133>Dec  9 07:04:05 servername productname_multiline: ****Operations Support Alert****
<133>Dec  9 07:04:05 servername productname_multiline: Tier 1 RED Event from InterSystems ETL process:
<133>Dec  9 07:04:05 servername productname_multiline: Check of XXX Product Tables returned an error. This would typically be caused by issues with XXX Product tables. 
<133>Dec  9 07:04:05 servername productname_multiline: Here are details of the issue(s) found (connection indicates the SQL database and table the SQL table name): 
<133>Dec  9 07:04:05 servername productname_multiline:  Dataset Check Results
<133>Dec  9 07:04:05 servername productname_multiline:  ----------------------------
<133>Dec  9 07:04:05 servername productname_multiline:  Dataset: XXXXX
<133>Dec  9 07:04:05 servername productname_multiline:  > ERROR returned by check 'Stale Data Check' on metric 'Seconds Since Last Updated Record:SQL Data Refresh Check' (32033 (> 3600.0))
<133>Dec  9 07:04:05 servername productname_multiline: Note that an error may be returned for other reasons. See productname Error Details below for information on other types of errors.
<133>Dec  9 07:04:05 servername productname_multiline: Response Time Expectations: Immediate response needed between 6:00AM and 6:00PM, Monday through Friday
<133>Dec  9 07:04:05 servername productname_multiline: Tier 1 Action:
<133>Dec  9 07:04:05 servername productname_multiline: Correct XXX Product issue(s) described above. (No need to re-run process; it will re-run automatically.)
<133>Dec  9 07:04:05 servername productname_multiline: Tier 2 Contact:
<133>Dec  9 07:04:05 servername productname_multiline: xxxx@xxxx
<133>Dec  9 07:04:05 servername productname_multiline: Tier 2 Action:
<133>Dec  9 07:04:05 servername productname_multiline: N/A
<133>Dec  9 07:04:05 servername productname_multiline: --------------------------------------------------------------
<133>Dec  9 07:04:05 servername productname_multiline: productname Error Details:
<133>Dec  9 07:04:05 servername productname_multiline: FAILED	24.0s	Scenario Validate DW Source Tables in IS run as XXXXX
<133>Dec  9 07:04:05 servername productname_multiline: FAILED	3.0s		Step DW Source Tables in scenario Validate DW Source Tables in IS
<133>Dec  9 07:04:05 servername productname_multiline: FAILED	0.0s			Check dataset XXXXX
<133>Dec  9 07:04:05 servername productname_multiline: XXXXX
<133>Dec  9 07:04:05 servername productname_multiline: --------------------------------------------------------------
<133>Dec  9 07:04:05 servername productname_multiline: ****End Operations Support Alert****