Service Escalation
Posted: Wed May 02, 2012 5:30 am
Hi
I have a server (XServer) with about 40 services on it.
I have the following serviceescalation defined
I want to receive an message on my support-phone when the service goes into critical and when it goes out of critical. My problem is with the notification counters. Sometimes it works and sometimes not. It looks to me if a service goes into warning and stays there for a few notifications and then move to critical, then I do not get messages.
Any ideas?
I have a server (XServer) with about 40 services on it.
I have the following serviceescalation defined
Code: Select all
define serviceescalation {
host_name XServer
service_description *
first_notification 1
last_notification 3
notification_interval 30
escalation_period 24x7
escalation_options c,r
contact_groups emergency
contacts support-phone
}
Any ideas?