Nagios Support Forum

When installing ncpa 2.2.0 on a Windows 2016 server, the ncpa services were showing as “Starting” and not as “Started”. In program files(86)\Nagios\Log there seems to indicate some sort of TLS encryption problem. Has anyone seen this before?

[02212] 2020/01/13 09:28:53.314 Traceback (most recent call last):
[02212] 2020/01/13 09:28:53.314 File "C:\ncpa\agent\ncpa_windows.py", line 26, in <module>
[02212] 2020/01/13 09:28:53.314 File "C:\Python27\lib\ssl.py", line 126, in <module>
[02212] 2020/01/13 09:28:53.314 ImportError: cannot import name HAS_TLSv1_3

I haven't been able to recreate the issue in house.

The only reference that I found about this issue is this one:

https://github.com/NagiosEnterprises/ncpa/issues/357

Feel free to chime in on the GitHub page. Our NCPA developer is not in the office at the moment but will see your feedback.