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Different output from Run Check Command and Status Informati

Posted: Thu Jan 30, 2020 1:26 am
by Srinija544
Hi All,

We are getting different outputs for the same alert.

While we are doing Run Check Command. The output is as follows:
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Moderator Note: Content removed per request
=============================================================================================

But when we check the Status Information. The output is as follows:
=================================================================
CRITICAL - total server memory 18879488.00kb
=======================================================================
Moderator Note: Content removed per request

Regards,
Srinija.

Re: Different output from Run Check Command and Status Infor

Posted: Thu Jan 30, 2020 7:36 pm
by Box293
When you press the "Run Check Command" button this does not impact the current status of the existing service, it is run separately in an isolated environment.

Re: Different output from Run Check Command and Status Infor

Posted: Thu Jan 30, 2020 10:38 pm
by Srinija544
Hi All,

Thanks for the update.

This issue was solved. As i have checked for all the hosts the host which we have issue is picking the other host details.

Now i have changed it to the correct one. Now the alert is fine.

We can close this request.

Thanks for the support.

Regards,
Srinija.

Re: Different output from Run Check Command and Status Infor

Posted: Fri Jan 31, 2020 2:33 pm
by benjaminsmith
Hello,
We can close this request.
Thanks for the support.
HI Srinija,
Thanks for the update and glad the issue has been resolved. We'll close the case.