Nagios Support Forum

Trying to Upgrade via Cli

Getting following error

"ERROR: Could not determine currently installed version of Nagios XI!"

My database is offloaded to remote server .

Also my Backup is failing saying database failure .

I found my "/usr/local/nagiosxi/etc/components/ccm_config.inc.php " is not updated and nagiossql DB is still pointing to Localhost .

Are see these problem linked

Please suggest the way out .

TIA

Hello Biswajit!

The most likely reasons for the problem are that you're not doing the upgrade as root, and/or your /usr/local/nagiosxi/var/xiversion file isn't readable (or is missing).

Can you verify that that file exists and has 644 permissions (-rw-r--r--)?
Also, that file should contain a few lines with the full, major, and minor versions, and release number and date information.

Finally, your upgrade log (/usr/local/nagiosxi/tmp/upgrade.log or /tmp/nagiosxi/upgrade.log) will have some additional clues as to what may have gone wrong. Have a look at that, and post it if you need help interpreting the errors.

Thanks
/usr/local/nagiosxi/var/xiversion file was missing so created with right permissions and issue was sorted out

Thanks

Glad you got this sorted so easily!

--Jeffrey