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License information

Posted: Mon Feb 10, 2020 6:18 am
by dsynapalos
Hello and good day.

I am trying to contact the sales department by the emails
[email protected] and [email protected] for the last few weeks but am receiving no replies.

Have checked spambox and junk folders.

Is there another way to contact those responsible?

Regards.

Re: License information

Posted: Mon Feb 10, 2020 8:35 am
by scottwilkerson
I added your domain to a global whitelist.

Can you attempt to send them a message again, if you don't get a response today contact me back here and I will have a representative reach out to you.

Thanks

Re: License information

Posted: Sat Mar 21, 2020 6:30 pm
by dsynapalos
Hello there,

Until today I have not been successful in contacting your teams at [email protected] or [email protected]
If it is at all possible please arrange for them to contact me in my registered email.

Thank you for your time.

Re: License information

Posted: Mon Mar 23, 2020 8:12 am
by scottwilkerson
dsynapalos wrote:Hello there,

Until today I have not been successful in contacting your teams at [email protected] or [email protected]
If it is at all possible please arrange for them to contact me in my registered email.

Thank you for your time.
I have reached out to those departments, they should be contacting you today

Re: License information

Posted: Wed Apr 01, 2020 4:28 am
by dsynapalos
Hello,
I have replied in a PM sent Wed Apr 01, 2020 12:26 pm.
Please reply to me there.

Re: License information

Posted: Wed Apr 01, 2020 7:42 am
by scottwilkerson
Someone from that department should be reaching out again today

Re: License information

Posted: Tue Apr 07, 2020 2:45 am
by dsynapalos
Hello again,
we have still not been contacted by the sales or orders departments.
Is there any way to amend that?
Please make sure if the departments are attempting communications, as to find out if they fall out somewhere.

Re: License information

Posted: Tue Apr 07, 2020 7:37 am
by scottwilkerson
dsynapalos wrote:Hello again,
we have still not been contacted by the sales or orders departments.
Is there any way to amend that?
Please make sure if the departments are attempting communications, as to find out if they fall out somewhere.
They said they have emailed twice, I did let them know that we resolved the issue in the PM