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Issues with Exchange Monitoring

Posted: Tue Feb 11, 2020 9:49 am
by m.spielvogel
Hi,

We're trying to monitor the Exchange 2016 Server running on Windows 2016 with Nagios Xi. Currently we're using the Exchange monitoring wizard unfortunately we're having problems with two checks: Messages Pending Routing and Remote Queue Length. The output we're getting from both ís: "NSClient - ERROR: Invalid return from command: check_pdh"

We think the problem is that Nagios is sending english commands but the server is expecting german performance counters. When we change the command to german, the Nagios client (NSClient++) cant correctly read out Letters that have umlauts (Ä,Ü,Ö). We have already tried to change the performance counter language to english in the registry but it says permission denied.

Version:
Nagios XI 5.6.10 on centos-release-7-7.1908.0.el7.centos.x86_64 from the VMWare OVA Appliance

Your help will be highly appreciated, thank you in advance,
Max


PS:
The original performance counter in the wizard doesn't seem to be supported by exchange 2016. the performance counters we're using instead are:

"-l "\\MSExchangeTransport Queues(_total)\\Retry Remote Delivery Queue Length" -w 25 -c 100"

"-l "\\MSExchangeTransport Queues(_total)\\Active Remote Delivery Queue Length" -w 25 -c 50"

we got these from https://support.nagios.com/forum/viewto ... dh#p280009

Re: Issues with Exchange Monitoring

Posted: Tue Feb 11, 2020 5:22 pm
by cdienger
It looks like a ticket was opened for this issue as well. We'll respond to the ticket shortly and will close this out to avoid duplicating efforts.