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Nagios Exchange help

Posted: Fri Feb 28, 2020 12:13 pm
by mbeebe
Hello,

I don't know if this is the right place to ask about Nagios Exchange or not, but I'm going to anyway:

When I try to use the "Contact Owner" link in the Directory, I get a message that say "You must log in to complete this function" (or something to that effect). However, when I enter my credentials for the site, I get "Invalid Token".

Any help?

-- Mike Beebe

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 12:24 pm
by benjaminsmith
Hi Mike,

Not a problem, I can look into this for you. Might be an issue with your password string, can you try resetting it and let me know if you're able to login.

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 1:03 pm
by mbeebe
benjaminsmith wrote:Hi Mike,

Not a problem, I can look into this for you. Might be an issue with your password string, can you try resetting it and let me know if you're able to login.

I changed my password to no effect. Thank you for looking into this.

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 1:54 pm
by benjaminsmith
Hi Mike,

I've been able to login with my account, so it must be related to the user account or browser. Can you try logging in with another browser such as Firefox or try clearing the cache in your current browser? Thanks.

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 2:18 pm
by mbeebe
benjaminsmith wrote:Hi Mike,

I've been able to login with my account, so it must be related to the user account or browser. Can you try logging in with another browser such as Firefox or try clearing the cache in your current browser? Thanks.
I've tried with FireFox, Chrome and Edge.

Can you confirm this works for you:

1. Go to this site: https://exchange.nagios.org/directory/P ... th/details

2. Log on

Are you able to log on at that point?

-- Mike Beebe

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 2:28 pm
by mbeebe
mbeebe wrote:
benjaminsmith wrote:Hi Mike,

I've been able to login with my account, so it must be related to the user account or browser. Can you try logging in with another browser such as Firefox or try clearing the cache in your current browser? Thanks.
I've tried with FireFox, Chrome and Edge.

Can you confirm this works for you:

1. Go to this site: https://exchange.nagios.org/directory/P ... th/details

2. Log on

Are you able to log on at that point?

-- Mike Beebe
Hello again,

Apparently this is some weird GPO issue on our corp IT's side.

Thanks for checking. You can close this.

Re: Nagios Exchange help

Posted: Fri Feb 28, 2020 2:51 pm
by benjaminsmith
Hi Mike,

Glad you got it worked out. We'll close this one up.

Thank you for using the Nagios Support Forum.