Nagios Support Forum

Hi,

I tried to update from Nagios XI 5.6.10 to the current latest version 5.6.12

After the update was completed successfully I received an error in the Web-UI that my license was invalid;
it said that my current license is: "free (7 nodes / 100 total checks, self supported)".
Before the update it said: "Free (Limited edition without support)"
I'm running more than 100 checks.

To my best knowledge the free version is only limited to 7 hosts, but there are no limits on the number of active checks.
I can't find anything regarding the limits on the number of checks in the changelog as well:
https://www.nagios.com/downloads/nagios-xi/change-log/

Is this a bug that showed up during the update, or is the free license now limited to 100 checks? It's not (yet) mentioned in the pricing-pages as well:
https://www.nagios.com/products/nagios-xi/#pricing

JP

Hi JP,

The free version still supports up to 7 hosts, but it's now limited to a total of 100 host and service checks.

Thanks for letting us know, we've updated the FAQ on the website.

https://www.nagios.com/products/nagios-xi/#pricing

Hi Benjamin,

Thanks for the information.
Is this new licensing model effective from V5.6.12 and upwards or does it impact V5.6.10 as well?

JP

Hi JP,

The changes to the free version apply to 5.6.11 and beyond.