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Stop notifications after period of time

Posted: Tue Mar 03, 2020 11:16 am
by jrader
Wondering if it is possible to have notifications stop sending after 10 minutes. Essentially what we want is the first one to get sent out, then we have escalations set up for the second one and then have them stop after that. Not thinking it is possible but wanted to check.

Re: Stop notifications after period of time

Posted: Tue Mar 03, 2020 12:13 pm
by scottwilkerson
In your escalation just set the "Last Notification" to 2

From the in-page help
Serviceescalation - last notification

This directive is a number that identifies the last notification for which this escalation is effective. For instance, if you set this value to 5, this escalation will not be used if more than five notifications are sent out for the service. Setting this value to 0 means to keep using this escalation entry forever (no matter how many notifications go out).

Re: Stop notifications after period of time

Posted: Tue Mar 03, 2020 3:30 pm
by jrader
scottwilkerson wrote:In your escalation just set the "Last Notification" to 2

From the in-page help
Serviceescalation - last notification

This directive is a number that identifies the last notification for which this escalation is effective. For instance, if you set this value to 5, this escalation will not be used if more than five notifications are sent out for the service. Setting this value to 0 means to keep using this escalation entry forever (no matter how many notifications go out).
That's way too easy! Thank you sir!

Re: Stop notifications after period of time

Posted: Tue Mar 03, 2020 3:39 pm
by scottwilkerson
jrader wrote:
scottwilkerson wrote:In your escalation just set the "Last Notification" to 2

From the in-page help
Serviceescalation - last notification

This directive is a number that identifies the last notification for which this escalation is effective. For instance, if you set this value to 5, this escalation will not be used if more than five notifications are sent out for the service. Setting this value to 0 means to keep using this escalation entry forever (no matter how many notifications go out).
That's way too easy! Thank you sir!
No problem

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