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check_log3.exe giving a response code 255
Posted: Thu Mar 19, 2020 1:23 pm
by hbouma
We have a single Windows 2012 server where the check_log3.exe plugin is returning a 255 response code:
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File returned contained:
{
"returncode": 255,
"stdout": ""
}
The check worked great for months, then stopped today. We have replaced the plugin incase it was corrupt, but it still is broken.
Check command is
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check_ncpa.py -H SERVERNAME -t TOKEN-M 'plugins/check_log3.exe' -q 'args=-l LOGFILE,args=-s TEMPFILE,args=-p "CONDITIONS",args=-w 1,args=-c 1'
All other checks on the box work fine. Has anyone else experienced this?
Re: check_log3.exe giving a response code 255
Posted: Thu Mar 19, 2020 2:55 pm
by lmiltchev
I haven't been able to recreate the issue. I tried running the plugin against a simple fake log:
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line 1
line 2
line 3: ERROR
line 4: ERROR
line 5: ERROR
NCPA and check_log3.exe plugin worked as expected. On the first run:
example-01.jpg
On the second run:
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{
"returncode": 0,
"stdout": "OK: Found 0 lines (limit=1/1): No matches found.|lines=0"
}
Can you run your check from the command line with increased verbosity, and show the output?
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./check_ncpa.py -H SERVERNAME -t TOKEN-M 'plugins/check_log3.exe' -q 'args=-l LOGFILE,args=-s TEMPFILE,args=-p "CONDITIONS",args=-w 1,args=-c 1' -v
What is the NCPA version that you are currently using?
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./check_ncpa.py -H SERVERNAME -t 'TOKEN' -M 'system/agent_version'
What is the version of the "check_log3.exe" plugin?
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/check_ncpa.py -H SERVERNAME -t 'TOKEN' -M 'plugins/check_log3.exe' -q 'args=-v'
Haven you made any changes on the server, prior to noticing the issue? Have you looked into the ncpa_listener.log for clues?
Re: check_log3.exe giving a response code 255
Posted: Thu Mar 19, 2020 2:58 pm
by hbouma
NCPA agent 2.1.5
I am still working internally to get access to the server so that I can get the logs and troubleshoot. I will reply with more info once I have it.
Re: check_log3.exe giving a response code 255
Posted: Thu Mar 19, 2020 3:04 pm
by lmiltchev
Sure thing.
FYI, I tested this with NCPA v2.1.8 and check_log3.exe version 3.11d.
Let us know when you have some more info.
Re: check_log3.exe giving a response code 255
Posted: Fri Mar 20, 2020 7:31 am
by hbouma
Ok, before I could get on the server and do anything, it just started working again.
I did notice that the plugin version 3.14 has fixes for this error. I am applying that version now as we were on the old 3.11d version.
Go ahead and close this thread.
Re: check_log3.exe giving a response code 255
Posted: Fri Mar 20, 2020 9:05 am
by lmiltchev
I am glad your issues has been resolved! I am closing this thread. Thank you!