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How to remove the contact from the downtime notifications

Posted: Mon Mar 23, 2020 10:20 am
by IT-OPS-SYS
when we are scheduling the maintenance which is recurring, one of the contact is getting the notifications related to maintenance started and maintenance ended .

how can we remove the contact from those notifications during the recurring downtime . Eg of those notifications are below


Date / Time Host Service Reason Escalated State Contact Dispatcher Information
2020-03-22 09:01:24 iadvcgf001 vCenter Server Version Downtime Ended No OK <contact name> Nagios XI OK: VMware vCenter Server 6.7.0 build-1024485

it should be going to nagiosadmin not to the contact person

Re: How to remove the contact from the downtime notification

Posted: Mon Mar 23, 2020 11:01 am
by scottwilkerson
Users can remove downtime notification by clicking their username (upper-right) and go to Notification Preferences then uncheck
Host Downtime:
Service Downtime:

If you are looking to to do this just for a specific service for all contacts
CCM -> Services -> Edit Service -> Alert Setting Tab
Under "Notification options" select all except "Scheduled Downtime"
Save
Apply configuration

Re: How to remove the contact from the downtime notification

Posted: Mon Mar 23, 2020 12:51 pm
by IT-OPS-SYS
thanks scott. we are good , u can close the thread

Re: How to remove the contact from the downtime notification

Posted: Mon Mar 23, 2020 1:20 pm
by scottwilkerson
IT-OPS-SYS wrote:thanks scott. we are good , u can close the thread
great!

Locking thread