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All graphs failing to display

Posted: Mon Mar 30, 2020 11:19 am
by dfmco
Graphing is not working at all. We tried a full rebuild and a manual export/import of data so we had a fresh install but none of the information is updating. Here is the process used:
delete files in config file managemern tha tthen write configs so we have a fresh copy.
Copy the files from the primary server to the new server.
scp -r /usr/local/nagios/etc/ [email protected]:/usr/local/nagios/
scp -r /etc/mrtg/conf.d/ [email protected]:/etc/mrtg/
scp -r /usr/local/nagios/share/perfdata [email protected]:/usr/local/nagios/share/
scp -r /var/lib/mrtg [email protected]:/var/lib/

import all files to the backup instance and apply

Ensure ownership is correct on the perfdata
chown -R nagios:nagios /usr/local/nagios/share/perfdata

This process worked on 1 set of machines but not for the problem site. We have already done the following troubleshooting:
crond is running
Config files are present and correct.
/etc/mrtg/conf.d/* owned by apache:apache
Test run attached. Need help deciphering the numerous issues. Run time is < 1 minute
Permissions verified on /var/lib/mrtg /usr/local/nagios/share/perfdata
The /var/lock/mrtg/ exists
spool directories are not backing up (zero files)
Forks increased from 4 to 8 in /etc/mrtg/mrtg.cfg

Re: All graphs failing to display

Posted: Mon Mar 30, 2020 3:19 pm
by scottwilkerson
To resolve this is going to require us to pass a quite a bit of data back and forth to determine what the issue is, I am going to recommend creating a ticket so we can get the info we need without exposing any sensitive data
https://support.nagios.com/tickets/

Re: All graphs failing to display

Posted: Mon Mar 30, 2020 3:25 pm
by dfmco
A ticket has been created. Thank you!

Re: All graphs failing to display

Posted: Mon Mar 30, 2020 3:34 pm
by scottwilkerson
dfmco wrote:A ticket has been created. Thank you!
Great!

Locking thread