Page 1 of 1
State History Reports produce no results
Posted: Tue Mar 31, 2020 2:17 pm
by dlukinski
Hello XI support
Our State History reports produce 0 results (where there should be hundreds)
All cases when running against the service groups
Please help
Re: State History Reports produce no results
Posted: Tue Mar 31, 2020 5:31 pm
by Box293
Can you post some screenshots showing us the steps taken to reproduce.
Re: State History Reports produce no results
Posted: Tue Mar 31, 2020 6:28 pm
by dlukinski
Box293 wrote:Can you post some screenshots showing us the steps taken to reproduce.
Please take a look at attached (tried many different groups with obvious WARN/CRIT during the timeperiod in question)
Re: State History Reports produce no results
Posted: Wed Apr 01, 2020 7:47 am
by scottwilkerson
Can yo go to
Admin -> System Config -> Performance Settings -> Databases tab -> NDO Database Section
What is displayed by "Max State History Age:" ?
Re: State History Reports produce no results
Posted: Tue Apr 21, 2020 9:53 am
by dlukinski
scottwilkerson wrote:Can yo go to
Admin -> System Config -> Performance Settings -> Databases tab -> NDO Database Section
What is displayed by "Max State History Age:" ?
Set to 730
Re: State History Reports produce no results
Posted: Tue Apr 21, 2020 10:27 am
by scottwilkerson
I just re-looked at your screenshots, and in the bottom image and top image you had "this month" selected. the top images for the state history had nothing in it, and the bottom image showed 100% uptime.
If you had 100% uptime, you wouldn't have anything to show in the state history, it only shows state changes.
Re: State History Reports produce no results
Posted: Tue Apr 21, 2020 5:07 pm
by dlukinski
scottwilkerson wrote:I just re-looked at your screenshots, and in the bottom image and top image you had "this month" selected. the top images for the state history had nothing in it, and the bottom image showed 100% uptime.
If you had 100% uptime, you wouldn't have anything to show in the state history, it only shows state changes.
I have to disagree (please make this one into a ticket)
- There was NO 100% "OK" and this report meant to show state changes, which it does not!
NONE of the groups with state changes are reported ever since 5.6.10 upgrade (we now cannot get to 5.6.13 - see the other ticket)
Re: State History Reports produce no results
Posted: Wed Apr 22, 2020 7:46 am
by scottwilkerson
dlukinski wrote:I have to disagree (please make this one into a ticket)
You can create a ticket at the following link
https://support.nagios.com/tickets/
Re: State History Reports produce no results
Posted: Wed Apr 22, 2020 9:34 am
by ssax
Locking thread, ticket received, we will continue support through the ticket.