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Can Nagios XI accept inbound emails and generate an alert?
Posted: Mon Apr 06, 2020 8:48 am
by acentek
We have APC backup battery units (UPS) that will send out email notifications for various reasons (UPS on Battery, UPS restored). That is the only alerting feature for these UPS units. I would like to send those emails to Nagios and turn them into nagios alerts. Has anyone does this?
I see this was a topic about 3 years ago, but it looked very complicated and I did not see a successful working result.
Thanks!
Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Mon Apr 06, 2020 3:13 pm
by jbrunkow
You may be able to configure monitoring on that device using our
SNMP plugin. If you can tell us the model, we may be able to determine if it is running SNMP.
Have you looked on the Nagios Exchange? There might be something helpful in there.
https://exchange.nagios.org/directory/P ... rdware/UPS
I hope that helps! Just out of curiosity, which topic did you see about three years ago? Can you please post the link?
Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Wed Apr 08, 2020 2:35 pm
by acentek
Hi jbrunkow,
APC with SmartConnect, Model SKU is: SMC1000-2UC. I was told by APC that the smartconnect version of the UPS does email only, we'd have to buy a network management card to have SNMP available.
I copied the same Subject, the older posts started by derekb on Tue Aug 23, 2016 4:32 pm
https://support.nagios.com/forum/viewto ... 3F#p307025
Appreciate the help!
Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Thu Apr 09, 2020 1:48 pm
by jbrunkow
Thankyou for providing the model, and verifying whether it can support SNMP.
Just to be certain, are you referring to this forum topic by
derekb?
https://support.nagios.com/forum/viewto ... 099#307025
It seems that they concluded that the
mail2mon plugin on the Nagios Exchange was probably the best way to monitor their device, but the difficulty is writing a filter for it.
https://exchange.nagios.org/directory/A ... on/details
Have you tried using that plugin for this device?
Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Thu Apr 16, 2020 10:05 am
by acentek
Yes that was the post I'm referring to. I have not tried the mail2mon plugin yet, but I have a co-worker that understands that process a bit more, so we are going to try to work through that soon. I never saw any replies with "this worked" so I was skeptical to go down that path. But I'll share my finding here when I know more.
Thanks
Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Thu Apr 16, 2020 3:03 pm
by jbrunkow
Thankyou for contributing to the
Nagios community! Let us know what you find works best as a solution.

Re: Can Nagios XI accept inbound emails and generate an aler
Posted: Tue May 05, 2020 3:44 pm
by jbrunkow
We appreciate your participation on the support forum. Since we haven't heard from you in a while, is it okay if we mark this topic as resolved and lock the conversation?