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Nagios XI did not get updated after 2 attempts
Posted: Tue Apr 21, 2020 9:51 am
by dlukinski
Hello XI support
We've tried updating one of our XI installations, but no success so far.
Both of the manual update procedures finished with a code of "0" (success), but the GUI never updated from 5.6.10 to 5.6.13
- we waited few days, we reboot: no change
Please help
Re: Nagios XI did not get updated after 2 attempts
Posted: Tue Apr 21, 2020 3:39 pm
by cdienger
I would suggest running the manual upgrade when possible which will create an upgrade.log in the same directory it is run. Please provide this if it is available. If it is not, please step through the upgrade steps again:
Code: Select all
cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
and provide the output this generates and hopefully the upgrade.log it creates as well.
Re: Nagios XI did not get updated after 2 attempts
Posted: Tue Apr 21, 2020 5:03 pm
by dlukinski
cdienger wrote:I would suggest running the manual upgrade when possible which will create an upgrade.log in the same directory it is run. Please provide this if it is available. If it is not, please step through the upgrade steps again:
Code: Select all
cd /tmp
rm -rf nagiosxi xi*.tar.gz
wget http://assets.nagios.com/downloads/nagiosxi/xi-latest.tar.gz
tar xzf xi-latest.tar.gz
cd nagiosxi
./upgrade
and provide the output this generates and hopefully the upgrade.log it creates as well.
Here it is (both attempts were manual upgrades)
Re: Nagios XI did not get updated after 2 attempts
Posted: Wed Apr 22, 2020 2:40 pm
by cdienger
What is the output of "cat /usr/local/nagiosxi/var/xiversion" ?
Please PM me a profile from the system.
Re: Nagios XI did not get updated after 2 attempts
Posted: Fri Apr 24, 2020 4:00 pm
by dlukinski
cdienger wrote:What is the output of "cat /usr/local/nagiosxi/var/xiversion" ?
Please PM me a profile from the system.
I have updated from .13 to 1.4 today:
login as: root
[email protected]'s password:
Last login: Fri Apr 24 18:08:10 2020 from 10.104.116.21
[root@fikc-nagxiprod01 ~]# cat /usr/local/nagiosxi/var/xiversion
###################################
# DO NOT DELETE THIS FILE!
# Nagios XI version information
###################################
full=5.6.14
major=5
minor=6.14
releasedate=2020-04-21
release=5614
[root@fikc-nagxiprod01 ~]#
Re: Nagios XI did not get updated after 2 attempts
Posted: Fri Apr 24, 2020 4:13 pm
by dlukinski
Believe this problem has something to do with version 5.6.13 and disappeared after 5.6.14 upgrade
Re: Nagios XI did not get updated after 2 attempts
Posted: Mon Apr 27, 2020 10:04 am
by cdienger
Thanks for the update.
Re: Nagios XI did not get updated after 2 attempts
Posted: Mon Apr 27, 2020 7:52 pm
by dlukinski
cdienger wrote:Thanks for the update.
We've checked one with Sean too. It could now be closed