Page 1 of 1
Nagios XI installation failed - ./3-dbservers
Posted: Wed May 06, 2020 1:45 pm
by UTE-COT
Hi, how are you?
I'm trying to install my Nagios XI using the offline installer and following the instructions found at
https://repo.nagios.com/?repo=offline but i'm getting an error. It's a clean install (well, not any longer) of RedHat 7.4.
This is an extract of the output of the ./fullinstall command:
Code: Select all
MySQL not yet installed - that's okay.
Fixing php-mcrypt bug...
Running './2-usersgroups'...
Adding users and groups...
useradd: user 'nagios' already exists
usermod: no changes
groupadd: group 'nagios' already exists
groupadd: group 'nagcmd' already exists
Users and groups added OK
RESULT=0
Running './3-dbservers'...
MySQL installed OK - continuing...
Starting MySQL...
Redirecting to /bin/systemctl restart mariadb.service
Initializing MySQL...
Saved password 'nagiosxi' worked...
MySQL initialized OK
Failed to execute operation: No such file or directory
RESULT=1
===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).
If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.
The script that failed was: './3-dbservers'
I attach the full output. I don't know why but it's not creating an install.log file, I imagine it's because I'm using the offline installer.
If I run again the ./fullinstall command it examines a lot of packages (it doesnt update anyhting) and ends saying: "Nothing to do"
Any help is greatly appreciated.
Thanks in advance.
Bruno
Re: Nagios XI installation failed - ./3-dbservers
Posted: Wed May 06, 2020 3:20 pm
by jdunitz
Hi, Bruno!
Are you running this as root, or another user?
Also, do you have write permission to /tmp?
Lastly, your disk isn't 100% full by any chance, is it?
I ask, because the thing it appears to be choking on is creating an empty file under /tmp. If that's failing, we'd want to know why. The most basic explanations for that happening would be space or permissions problems.
Let us know what you find!
--Jeffrey
Re: Nagios XI installation failed - ./3-dbservers
Posted: Thu May 07, 2020 7:28 am
by UTE-COT
Hi Jeffrey! Thanks for your reply!
I am running the installer as the root user.
I do have permissions to write in the /tmp directory.
This is the output of a df -h:
Code: Select all
[root@lvwtelcotnagiosprd01 nagiosxi]# df -h
Filesystem Size Used Avail Use% Mounted on
/dev/mapper/vg01-root 2.9G 47M 2.7G 2% /
devtmpfs 901M 0 901M 0% /dev
tmpfs 912M 0 912M 0% /dev/shm
tmpfs 912M 8.6M 903M 1% /run
tmpfs 912M 0 912M 0% /sys/fs/cgroup
/dev/mapper/vg01-usr 6.7G 2.8G 3.6G 44% /usr
/dev/sda1 476M 178M 269M 40% /boot
/dev/mapper/vg01-opt 2.9G 38M 2.7G 2% /opt
/dev/mapper/vg01-tmp 2.4G 258M 2.1G 12% /tmp
/dev/mapper/vg01-soporte 2.9G 9.0M 2.8G 1% /soporte
/dev/mapper/vg01-home 488M 141M 312M 32% /home
/dev/mapper/vg01-var 2.0G 732M 1.2G 39% /var
tmpfs 183M 0 183M 0% /run/user/0
Thanks in advance!
Bruno
Re: Nagios XI installation failed - ./3-dbservers
Posted: Thu May 07, 2020 4:51 pm
by ssax
The easiest fix for you to run this command:
Code: Select all
touch /usr/lib/systemd/system/postgresql.service
Then re-run the fullinstall.
Once it's finished, remove this file:
Code: Select all
/usr/lib/systemd/system/postgresql.service
Let us know the results.
Re: Nagios XI installation failed - ./3-dbservers
Posted: Fri May 08, 2020 9:14 am
by UTE-COT
Hi! How are you?
Apparently nothing happened.
I attach the output after running those commands and a few additional ones trying to start nagios service.
Re: Nagios XI installation failed - ./3-dbservers
Posted: Fri May 08, 2020 12:02 pm
by ssax
Hi, doing well, how about yourself?
Try this:
Code: Select all
touch /usr/lib/systemd/system/postgresql.service
yum reinstall nagiosxi
rm -f /usr/lib/systemd/system/postgresql.service
Edit: The reason that failed was because it thinks it is installed properly as the RPM is technically installed.
Re: Nagios XI installation failed - ./3-dbservers
Posted: Fri May 08, 2020 2:09 pm
by UTE-COT
Now i'm getting the following:
Code: Select all
[root@lvwtelcotnagiosprd01 ~]# touch /usr/lib/systemd/system/postgresql.service
[root@lvwtelcotnagiosprd01 ~]# cd /tmp/rpms/nagiosxi
[root@lvwtelcotnagiosprd01 nagiosxi]# yum reinstall nagiosxi
Loaded plugins: product-id, search-disabled-repos, subscription-manager
rhel-7-server-ansible-2.5-rpms | 2.4 kB 00:00:00
rhel-7-server-extras-rpms | 2.0 kB 00:00:00
rhel-7-server-optional-rpms | 1.8 kB 00:00:00
rhel-7-server-rpms | 2.0 kB 00:00:00
rhel-7-server-satellite-tools-6.3-rpms | 2.1 kB 00:00:00
rhel-server-rhscl-7-rpms | 2.0 kB 00:00:00
Installed package nagiosxi-5.6.13-1.el7.x86_64 not available.
Error: Nothing to do
[root@lvwtelcotnagiosprd01 nagiosxi]#
[root@lvwtelcotnagiosprd01 nagiosxi]# ls -l | grep nagiosxi-
-rw-r--r-- 1 root root 59750608 Apr 8 12:31 nagiosxi-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 249836 Apr 8 12:31 nagiosxi-mrtg-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 3983208 Apr 8 12:31 nagiosxi-nagioscore-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 112604 Apr 8 12:31 nagiosxi-nagiosmobile-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 1688244 Apr 8 12:31 nagiosxi-nagiosplugins-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 1658456 Apr 8 12:31 nagiosxi-nagvis-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 180144 Apr 8 12:31 nagiosxi-ndoutils-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 10832564 Apr 8 12:31 nagiosxi-nrds-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 88900 Apr 8 12:31 nagiosxi-nrpe-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 45704 Apr 8 12:31 nagiosxi-nsca-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 57680 Apr 8 12:31 nagiosxi-nxti-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 31084 Apr 8 12:31 nagiosxi-pnp-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 122484 Apr 8 12:31 nagiosxi-shellinabox-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 23486328 Apr 8 12:31 nagiosxi-wkhtmltox-5.6.13-1.el7.x86_64.rpm
-rw-r--r-- 1 root root 4560852 Apr 8 12:31 nagiosxi-wmic-5.6.13-1.el7.x86_64.rpm
[root@lvwtelcotnagiosprd01 nagiosxi]#
[root@lvwtelcotnagiosprd01 nagiosxi]# rpm -qa | grep nagios
nagiosxi-ndoutils-5.6.13-1.el7.x86_64
nagiosxi-wkhtmltox-5.6.13-1.el7.x86_64
nagiosxi-nxti-5.6.13-1.el7.x86_64
nagiosxi-nagiosplugins-5.6.13-1.el7.x86_64
nagiosxi-nagiosmobile-5.6.13-1.el7.x86_64
nagiosxi-nrpe-5.6.13-1.el7.x86_64
nagiosxi-nrds-5.6.13-1.el7.x86_64
nagiosxi-pnp-5.6.13-1.el7.x86_64
nagiosxi-wmic-5.6.13-1.el7.x86_64
nagiosxi-mrtg-5.6.13-1.el7.x86_64
nagiosxi-shellinabox-5.6.13-1.el7.x86_64
nagiosxi-nagvis-5.6.13-1.el7.x86_64
nagiosxi-5.6.13-1.el7.x86_64
nagiosxi-nagioscore-5.6.13-1.el7.x86_64
nagiosxi-nsca-5.6.13-1.el7.x86_64
Re: Nagios XI installation failed - ./3-dbservers
Posted: Fri May 08, 2020 3:18 pm
by ssax
Please do this instead: (ignore the warnings)
Code: Select all
yum remove nagiosxi -y
touch /usr/lib/systemd/system/postgresql.service
Then go back in and run the fullinstall.
Then do this:
Code: Select all
rm -f /usr/lib/systemd/system/postgresql.service
Re: Nagios XI installation failed - ./3-dbservers
Posted: Wed May 13, 2020 12:20 pm
by UTE-COT
Hi ssax, how are you?
I couldn't test the last commands you sent me because on friday I asked the VMWare admins to wipe the virtual machine and create a new one. They did it today. Then I downloaded the latest offline installer and I could install it without any issues.
Now I just have to activate my XI and my Enterprise Edition licenses.
Thanks for your help!
Re: Nagios XI installation failed - ./3-dbservers
Posted: Thu May 14, 2020 7:26 am
by scottwilkerson
UTE-COT wrote:Then I downloaded the latest offline installer and I could install it without any issues.
Great!
Locking forum thread