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(server/nagiosxi/index.php) HTTP home page delay
Posted: Mon May 11, 2020 12:27 pm
by zaji_nms
Dear Expert
10.10.10.10/nagiosxi/login.php <Enter>
the login page appearing quickly but after providing username & password, its take 75 seconds to display home page (
http://10.10.10.10/nagiosxi/index.php)
the server is working great, no load, no issue at all except home page delay.
Which are the setting I have to check and has to correct?
appreciate your advice.
regards
Re: (server/nagiosxi/index.php) HTTP home page delay
Posted: Mon May 11, 2020 4:09 pm
by benjaminsmith
Hello,
Hmm, so it sounds like once you get logged in, it's working just fine. Are you using LDAP accounts to login into Nagios XI or basic authentication?
Let's grab some data, run the following tail command and then login to Nagios XI and post the full output.
Also, if you haven't done so already, I would recommend optimizing the PHP settings on your server, and let me know if you notice any improvement. Thanks.
Nagios XI - Optimizing The PHP Settings File
Re: (server/nagiosxi/index.php) HTTP home page delay
Posted: Tue Jun 23, 2020 3:11 pm
by zaji_nms
Dear benjaminsmith
the correct command is (from tgriep)
tail /var/log/httpd/*rror_log
you can say no log at all
I gone through the file u told , tried to change some parameter mentioned there but no success (yes restarted httpd but no luck).
we not using any LDAP (remote server authentication) all Local (my ADMIN User).
I tried on different browser , same issue, logout and login immediately , taking same time (70 seconds appx)
looks its search some personal setting (personal profile) User base option/access, as delay is after providing username/password. The login page/home page appearing very fast but delay after login credentials.
please provide max info, will try on trial and error basis
Re: (server/nagiosxi/index.php) HTTP home page delay
Posted: Wed Jun 24, 2020 11:20 am
by benjaminsmith
Hi,
Can you send us your system profile so we can check the logs for errors? Additionally, I have a few more questions:
1. Are you using two-factor login?
2. Do you notice any performance difference between admin users and non-admin users?
Thanks,
Benjamin
To send us your system profile.
Login to the Nagios XI GUI using a web browser.
Click the "Admin" > "System Profile" Menu
Click the "Download Profile" button
Save the profile.zip file and share in a private message or upload it to the post/ticket, and then reply to this post to bring it up in the queue.