NagiosXI Alert Problem

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
davide.bonicelli
Posts: 134
Joined: Thu Feb 13, 2014 5:12 am

NagiosXI Alert Problem

Post by davide.bonicelli »

Hi, i've NagiosXI 5.6.13, this host did goes down as you can see in this Host State History
2.JPG
The alerts setting are this:
1.JPG
but i don't receive the alert that the host goes down and i don't understand why..
You do not have the required permissions to view the files attached to this post.
Last edited by scottwilkerson on Fri May 15, 2020 2:08 pm, edited 1 time in total.
Reason: Profile removed and shared with Team
davide.bonicelli
Posts: 134
Joined: Thu Feb 13, 2014 5:12 am

Re: NagiosXI Alert Problem

Post by davide.bonicelli »

here you can see the latest notifications
3.JPG
You do not have the required permissions to view the files attached to this post.
scottwilkerson
DevOps Engineer
Posts: 19396
Joined: Tue Nov 15, 2011 3:11 pm
Location: Nagios Enterprises
Contact:

Re: NagiosXI Alert Problem

Post by scottwilkerson »

I looked through the profile, and the host in question has the contact group Monitoraggio-H24-PRO assigned for notifications.

However, this contact group doesn't have any contacts assigned to it, this would be why there was no notification sent
Former Nagios employee
Creator:
Human Design Website
Get Your Human Design Chart
davide.bonicelli
Posts: 134
Joined: Thu Feb 13, 2014 5:12 am

Re: NagiosXI Alert Problem

Post by davide.bonicelli »

Thank you Scott!
A very bad mistake by me!!
Simpler than I thought..
benjaminsmith
Posts: 5324
Joined: Wed Aug 22, 2018 4:39 pm
Location: saint paul

Re: NagiosXI Alert Problem

Post by benjaminsmith »

Hi Davide,

Glad we could help!

We'll go ahead and close this thread, but feel free to open another if you have any new questions.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Be sure to check out our Knowledgebase for helpful articles and solutions!
Locked